Business ProfileforOff the Record

Their money-back guarantee is a scam. They don't keep their promise and will try to get away with some words so that they don't refund you even if they fail the case.After an initial assessment of my stop sign violation ticket ($166), they said they would give me money back if the case could not be dismissed. So, instead of paying the fine and do the driving school (which is only $19 online), I paid them ($160) and took their service. My case could not be dismissed at the end and I had to pay an increased fine ($166 => $181). Now, they are refusing to refund me as promised. They said they won the case even though I had to pay the fine. They said no point would be counted as a winning. However, I could easily get rid of the point by a $19 online driving school instead of paying them $160 (almost the same amount as the fine). So, the end result is I had to pay double ($181 + $160 = $341) . I had to pay the fine and then I also had to pay their fees. No refund. So, don't use their service if you have an option to pay and do driving school. Save your money instead of relying on their false refund promise.