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Business Profile

Insurance Companies

Trupanion
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(888) 733-2685Write a Review

About

Overview

Trupanion

6100 4th Ave S Ste 200

Seattle, WA 98108-3234

Get DirectionsView Service Area
See Hours
Operating Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours

BBB Accreditation & Rating

Trupanion is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
More InformationHow are BBB ratings calculated?

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About This Business

Trupanion offers pet medical insurance services.

BBB Accredited Since: 7/10/2008

Years in Business: 26

Products and Services

Pet Insurance

Business Details

Local BBB:
BBB Great West + Pacific
BBB File Opened:
7/10/2008
Business Started:
2/1/2000
Business Incorporated:
4/30/2007
Type of Entity:
Corporation
Alternate Names:
Trupanion Managers USA Inc
Vetinsurance International, Inc
Business Management:
Mr. Brian Daily, Vice President of Customer Service
Ms. Kesa Hurley, Marketing Specialist

Additional Contact Information

Principal Contacts
Ms. Kesa Hurley, Marketing Specialist
Customer Contacts
Mr. Brian Daily, Vice President of Customer Service
Ms. Kesa Hurley, Marketing Specialist
Fax numbers
Primary Fax: (866) 405-4536
Additional Phone Numbers
Other Phone: (888) 738-7478
Other Phone: (800) 569-7913
Other Phone: (206) 607-1897
Other Phone: (206) 788-2878
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
ACH, Visa, MasterCard, and AMEX
Refund and Exchange Policy
30 day money back guarantee, if no paid claim has occurred within the first 30 days of enrollment.
Other Resources
Washington Office of the Insurance Commissioner
5000 Capitol Blvd SE
Tumwater WA 98501
Phone Number: (800) 562-6900
http://www.insurance.wa.gov
[email protected]
Business Categories
Insurance Companies, Pet Insurance

Latest Reviews

  • Sasha P

    "I have paid these people monthly since 2017. Never filed a single claim." ... Read full review

  • Rosanne L

    "I've been paying trupanion for a few years now I never made a claim until now. I was away visiting my mother I was 3 hours away from my vet." ... Read full review

  • Lacey V

    "I enrolled my dog with Trupanion in July 2022 at a monthly premium of $51.57." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.