Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Amazon.com

  202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

  
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  Amazon.com

  1155 Worldwide Blvd Hebron, KY 41048-8648

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  Amazon.com

  560 Merrimac Ave Middletown, DE 19709-4652

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  Amazon.com

  1 Centerpoint Blvd New Castle, DE 19720-4172

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  Amazon.com

  4255 Anson Blvd Whitestown, IN 46075-4412

Review Details

• Review fromClarissa N

  Date: 07/28/2022

  1 star
  I am so tired of not getting my packages and the pictures the take are not of my porch, this is the third time and now they wont refund or reship there calling me a liar saying GPS shows it was delivered both deliveries and the pics were not close to being my porch. I had to go look for my granddaughters . i even gave delivery directions... maybe a IQ test is needed for delivery drivers

• Review fromJess B

  Date: 07/28/2022

  1 star
  I gave them a 1 but I want to give them a 0 at this point Amazon has become a scam you pay for prime but dont get the packages until days later Ive had them so call deliver packages but all of sudden the package gone Ive ordered stuff never received them and get promised I wont have to pay when they come then I see an invoice my favorite is when they being lazy or backed up and will change your package from arriving today to the customer has rescheduled and you have never called to do that such liars another I can go on and out with receipts about Amazon if you really want to find scammers go to Amazon and start with the prime

• Review fromNadia R

  Date: 07/27/2022

  1 star
  Bought a pool cleaner a year ago, took it out for pool season and it is not charging. Tried to contact the seller because it was under warranty, I was unable to reach them. Contacted Amazon to let them know of the issues, they reach out to the seller and was also unable to get ahold of them. Customer service keeps telling me that they are going to file a A-Z claim and someone should get back to me. For the last 2 months I have been calling to check and each rep is saying the person before didnt file the claim although I have emails saying they did. Now after they first said the claim wasnt filed, all of a sudden the claim is denied. They have to escalate it to another investigation department. They should not allow vendors to sell on their site if they dont properly vet them. A pool vacuum is not cheap. It might just be time to close this Amazon prime account.

• Review fromGail E.

  Date: 07/27/2022

  1 star
  We own property that has approx 18 homes, time and time again I have called and called **** Amazon, Federal Express. Last year they ran over my grandson's dog and killed it. The speed is posted and they pay no attention to it at all. I have children playing and it will pe to late when one of them is hit. You call and get someone you can bearly understand and they promise someone will get in touch and never do. This is awful furstrating. I have asked one woman just last week to please slow down. She was super nice and took right off after talking to me as if I had never spoke. What do you suggest. We are going to have to put speed bumps every 50 feet if they wont slow down. But we have had them hit the ones we have so fast it sounds like the whole truck files apart. Any help would be appreciated.

• Review fromErika G.

  Date: 07/27/2022

  1 star
  My account was closed due misuse! This company takes no responsibility for their drivers stealing packages, delivering to the wrong address, their reps lying on their customers or not understanding the customers problem. I ordered graduation decorations for my son in May and something was missing. I contacted them at 3am because I was decorating and noticed something was missing. I contacted them through a chat and the rep insisted on telling me it was packaged with everything else and I told her my box was empty and nothing else was there. I never asked for a refund, all I wanted to know was where it was and when I was going to receive it. Next thing I know is my account was closed due to misuse! Ive spent thousands of dollars with this company and because the rep was having a bad day they stand behind the account closure. The issue is my graduation decoration showed up 5 days later so I was correct when I said I didnt get it and they arent taking responsibility for their actions and have not reopened my account. Ive been a customer for over 20 years and this is how Im being treated when their rep lied??? This is wrong and its ridiculous!!!

• Review fromDeirdre P.

  Date: 07/27/2022

  1 star
  All I was trying to do was change my phone number because I got a new one. I gave them my debit card info, the last 5 purchases but they insisted I also needed some number off my bank statement?? I just moved and got a bank account & dont t have a statement yet (hence the new phone number) but they wouldnt update my phone number because of that. Horrible customer *********** will be closing out my account with them.

• Review fromDeloris T

  Date: 07/27/2022

  1 star
  Amazon is getting worse. They failed to deliver to their own locker box stating " it was offline". Had to cancel order and get a refund. Amazon has lost my business for good.

• Review fromGary V

  Date: 07/26/2022

  1 star
  I wanted to order solid Stirling Silver lobster claws clasps to replace all the lobster claw clasps on all the solid Stirling silver chains I got from Amazon that were advertised as solid sterling silver chains. Well solid Sterling chains don't stick to magnets. So I ordered the clothes and I contacted the seller before I bought them. I ask them if the lobster claw clasps were solid sterling silver. They replied back saying that they were solid Stirling Silver lobster claw clasps. So when I get them. I tested them with a magnet and again they stuck to the magnetic. So I contacted Amazon. The customer service rep told me that they would check with the seller to make sure I was getting what they advertised them to be. And again the same item from the same seller and magnetic. So I wrote a honest review with picture to back it up. Amazon refused to post the review saying that it was against Amazon standards. Nothing I put in the review was not backed up by a picture or video. And everything I said in the review was backed up by legitimate correspondence between the seller, Amazon customer service and me.

• Review fromJacob S

  Date: 07/25/2022

  1 star
  They have the worst costumer service in the world. I just need help logging into my account because I forgot my password and they want me to make a new one. I bought music in my old one and now that is money gone. I hate Amazon. I'll never buy from them again

• Review fromSOPHIE B

  Date: 07/25/2022

  1 star
  Worst customer service I've ever experienced. Their delivery people don't care. We have lockers that are unlocked with a touchscreen, not keys and numbered doors. They put it in the wrong locker twice and I got my account shut down and can never create another account or order anything. I tell everyone to just order through the stores themselves or support smaller businesses. Amazon is so big now they don't care if they scam you. I still never got my package or money. Wish i could rate lower than 1 star.