Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Amazon.com

  202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

  
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  Amazon.com

  1155 Worldwide Blvd Hebron, KY 41048-8648

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  Amazon.com

  560 Merrimac Ave Middletown, DE 19709-4652

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  Amazon.com

  1 Centerpoint Blvd New Castle, DE 19720-4172

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  Amazon.com

  4255 Anson Blvd Whitestown, IN 46075-4412

Review Details

• Review fromDM Y

  Date: 08/04/2022

  1 star
  I hope there's a "0" star option to rate amazon and their customer service!! **********************'s customer service team is a nightmare!!I'm a prime member and bought an Apple Watch Series 7 [GPS 45mm] as a birthday gift on prime day, 07/13. The birthday party was scheduled for the end of July, so I have enough time to prepare for it. The original delivery date is 07/18-07/20, which is reasonable, cause I understand that amazon needs to process tons of orders during that time, I'm ok with a little bit delivery delay. However, since that, amazon postponed my delivery date three times, 07/25, 07/30, and now 08/12, without any explanation! I contacted customer service to check my order status, but they never feedback with any useful info, only repeating "based on the system's information, your next expected delivery date is 08/12". One of the customer service reps even told me that there's a problem with my address, that's why they cannot deliver my order. ARE YOU KIDDING ME???? All of my online orders from amazon can be delivered, now you told me my address has a problem????? Does it make any sense??????? Did you ever use your brain to think about it????? DO NOT perfunctory your customer OK???? WE ARE NOT FOOL!!!!!!! If you're short of inventory, just tell me the truth!!!!! But I don't think short of inventory is the real reason, a lot of people who placed orders later than me have already received the order!!!!!!! SO, AMAZON, SHAME ON YOU!!!!! PLEASE EXPLAIN!!!!!DISGUSTING!!!!!

• Review fromMary Ann K

  Date: 08/04/2022

  5 stars
  I bought a item for $14.13 It was in my paid orders. When I went to use it they said the payment was declined. I was never told me this or I would of reordered it. I had the paid invoice and it was in my paid orders. I wasn't charged for it but they never told me even though they said they sent me a letter. So now the Nortons is $64.99 and all I was suppose to pay was $14.13 on a special. After chatting for 2 hours she said all they can do is give me a $10 gift card to put toward a new one. They never did. They sent me a invoice saying I have to pay this or they will cancel the order. This letter was suppose to be sent to me 6/23 and never was. I'm so upset with their lies. I'm a senior and was very happy with the special now they won't honor it for that price.

• Review fromJoseph B

  Date: 08/04/2022

  1 star
  I am retired disabled 67 yrs old on a small income on ss every month. taking money from poor people , and lying calling it a free trial but taking money from my account 2 times without my permission is a crime,you should be ashamed of yourself Amazon free trial but it's really a scam. its just a matter of time before you caught and jailed. money taken from my bank account without permission is a crime period.

• Review fromErick F

  Date: 08/04/2022

  1 star
  I'm a player of their game called Lost Ark. I have reported them performance issues with the game and explained them that my computer, being a high end gaming laptop it's not possible that the game doesn't run below 60 *** like on so may AAA games I've player on this laptop with the highest graphics quality possible.I was expecting from Amazon games to at least:1- A Public Apology for the terrible assistance I have received from your agents who has ignored this issue, saying that theiy will escalate the case and never reply back with a solution.2- At least double check with Seagate what may be causing the *** drops during gameplay, optimize the game and fix it.3- A compensantion to my account due to the terrible experience I'm having while playing the game.

• Review fromJohanna L

  Date: 08/03/2022

  1 star
  Beware of what you purchase during Amazon Prime days! Amazon sold me a defective product and won't replace the product with a new one. I bought an iRobot Roomba and Brava in a package deal during Amazon Prime days. I received the order and after only two weeks, the Roomba stopped working. I called iRobot customer support and was told the item needed to be replaced and that Amazon should replace it. When I contacted Amazon customer support they said they would not replace it but I could return the product and get my money back and buy a new one for the regular price. I paid $499 for the Roomba. A new one at the regular price is $749. So for an additional $250 I can get one that works. What a rip off!

• Review fromTyler M

  Date: 08/03/2022

  1 star
  They sent me the wrong item and I returned it for a refund. The money I spent from my own bank account was put into an Amazon credit which I did not want. They lied and told me I chose that which I did not. The refund even says the money would be put back into my back around 7 days and they did an Amazon credit. Would not put the money I wanted back into my account

• Review fromMarquita S

  Date: 08/03/2022

  1 star
  They always charging my card when I dont have any accounts with them and never wants to find the account thats using your card information

• Review fromCarol W.

  Date: 08/02/2022

  1 star
  Amazon doesn't care about its customers! They will not work with your needs, but they will sure take your money and if you don't get your product, then they won't reimburse your money as quickly as they take it! They also have incompetent call centers from third-world countries who are clueless! Very disappointed in the way they can't handle disputes! On the phone and chat for three hours and couldn't get my problem resolved. Talk to 8 or 9 people who couldn't resolve my issue

• Review fromElizabeth A

  Date: 08/02/2022

  1 star
  I was scammed out of over $900 Buy an employee and I have been trying to contact someone every day to call me back to solve this to get my money back but no one calls me and or answers the phone. I am not happy with Amazon right now

• Review fromJohn R

  Date: 08/02/2022

  1 star
  Feb 5th 2022 ordered eyeglasses cleaning cloths (6 pack ). When received package was opened with only 2 ( 2nd time this happened over 3 orders). Because if that called customer service,spoke to a supervisor got full 6 pack the next day was told to keep the 2 and a gift. Thought that was it until this July when amazon sent me an email saying had until the 28th to return or I'd be charged. Called July 26th,told to disregard. August 2nd charged $9.53 for a short pack. Amazon hangs up on me twice no ill temoer or language but are unwilling to help. So cancelked prime membership because if you have a problem with amazon don't assume it is taken care of with calls and email. They will BURN you and then play dumb !!!!!!!