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Business Profile

Ecommerce

Amazon.com

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Amazon.com has 114 locations, listed below.

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    Customer Review Ratings

    1.13

    Average of 4,678 Customer Reviews

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    Review Details

    • Linda A

      Date: 09/23/2023

      I ordered a 24 count item and only received one. When contacting support they are not willing to send me the correct amount of items. They state it was an advertising error so therefore they are not going to correct the issue and send me my items.

    • Peter C

      Date: 09/22/2023

      Been with Amazon prime since basically the start have been thought countless price increases , lost links to cancel membership , and severe changes in shipping from 2 day shipping , to 2 day shipping when actually shipped maybe ? As for hundreds of items shipped to me and kept ************** and lost or stuck packages have become more frequent from getting a response to being delayed to check back in a week if it hasn't arrived in 7 days then on Day 8 I can ask for a refund , then wait 5-7 days for a refund ... Amazon has gone to pot in the last few years . As for customer service ? It's based in ***** remote and limited things they can do , like message the warehouse ? And play the waiting game , now a price increase and added commercials to a paid account , eventually I will find the cancel button , just not sure what happened to the high quality service and delivery they use to have , just because it says 2 days you better give it a week with a paid account .

    • Joe S

      Date: 09/22/2023

      Didabled, searching for rubber cane tips. Most tips become very dangerous within a couple days being made from inferior rubber. Imagine being injured, your crutches/cane pokes through the bottom or large chunks fall off making them slide out from under you? This is in fact a serious health hazard for people who are already disabled/injured. Please read reviews on Cane tips on Amazon, you will quickly see why Im writing.My hope is you contact Amazon/Ebay and ask them to please remove most dangerous rubber cane/crutch tips sold there. They should force their sellers to make better products again. Ive used a cane for 25yrs, my wife used one 6yrs. We have never felt scared to use our canes ever, but we do today because all the rubber tips that keep them from sliding are failing. One fall here either one of us could be in a wheelchair forever. Till recently cane tips lasted a yr easy, some lasting over 2yrs even. The tips sold today only last us hours...Very dangerous & some people will never walk again because nobody cares about a small rubber part!

    • Dawn G

      Date: 09/22/2023

      I woke up today with an email stating my account has been closed and to submit proof that I did not violate terms of service. They did not give me more specific information on what to submit. When I called and emailed they advised me that they could not discuss anything related to closed accounts. So many of us are getting our accounts closed with no notice and are losing our virtual rewards/gift cards as everything is voided at closure

    • Legh P

      Date: 09/22/2023

      Theres ALWAYS an issue with Amazon lately! Im not receiving my orders on time or I just dont receive them at all! A package can be out for delivery all day and then all of a sudden its sorry for the delay youll receive your package tomorrow! This has definitely become a reoccurring issue with Amazon! If I make a purchase obviously its something I either NEED or WANT so offering me to wait additional days to see if I receive an item is really an insult! If you cant deliver items when you say theyre going to be delivered stop lying to customers! Im very disappointed and dissatisfied because again this is happening to often!

    • Amanda S

      Date: 09/22/2023

      They locked my account for no reason saying something about my payment iv had the same debit card for years and they have taken all my movies which is hundreds of dollars. Iv never abused my account and use it for my family. I want all my money back in my movies and music

    • logan w

      Date: 09/22/2023

      They have a new return policy that is intentionally difficult to navigate.They are way past the estimated shipping date and when I try to cancel for a refund they are having me on the phone for 20 minutes having me jump through a bunch of hoops. Wont let me cancel it even though the order details state you can online. They a trapping you in to just letting them take advantage of you. Horrible dishonest business practice.

    • jerry a

      Date: 09/21/2023

      absolute worst customer service and their website makes it impossible to get any help. For the amount of money that company makes there should be a way better return/refund interface. They do not even deserve 1 star

    • Anastassiya B

      Date: 09/21/2023

      my account have been locked for more than 2 weeks and they wont respond, i cant return items or place another rder, what im i paying prime price for

    • Marguerite H

      Date: 09/21/2023

      If I could give a negative **** I would. Their driver stile our shed 7/30/2023 & we have yet to get a resolution. We have called countless times & have been told it was our fault because we left the shed outside. We did NOT get it from Amazon & were planning to put it up later that day. Beside, where are we supposed to to put a shed other than outside. We have been hung up on repeatedly refused help. They would not be happy if someone stole their *************** were told there's nothing we can do for you at this time. We even sent them video of the theft and a receipt for the shed. However they refuse to help to take care of their customer who has spent $1,000's of dollars with them.

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