Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Amazon.com

  202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

  
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  Amazon.com

  PO Box 81207 Seattle, WA 98108-1207

  
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  Amazon.com

  PO Box 6485 Incline Village, NV 89450-6485

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  Amazon.com

  PO Box 81226 Seattle, WA 98108-1300

  
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  Amazon.com

  PO Box 960013 Orlando, FL 32898

Review Details

• Review fromAngela N

  Date: 04/22/2025

  1 star
  I used to love shopping on Amazon, but I've been burned by the third party sellers too often. Plus, I can not stand how Amazon takes down negative reviews, thus falsely inflating the "positive" scores of the third party sellers. They trick innocent people into thinking a seller is trustworthy, but most of the negagive reviews gef taken down. If it doesn't suit their "community standards" they remove it! This is false advertising! And their return policy is totally bogus. If you don't ship the item back at your own expense, you don't get a refund! That is not a refund at all! Why should I pay more money to fix a "mistake" that a third party seller made?! I will not be using Amazon much in the future! BUYER BEWARE!!

• Review fromChris N

  Date: 04/21/2025

  1 star
  AMAZON has been trying to deliver my order since 14 April to a local POST OFFICE!!! They must not be able to read because they keep trying to deliver AFTER the site closes!!! Post Office is open M-F 8-5 and Saturday 9-12. Contacted customer service a few days ago and they insisted order would arrive at 8pm...which it never did because the POST OFFICE was CLOSED!!!! I am totally unsatisified with AMAZON and their poor service!!

• Review fromJoshua V

  Date: 04/21/2025

  1 star
  AMAZON is DEAD!!! Sorry **** you now own the WORLDS most SCAMMY and HACKER ridden shopping platform on planet EARTH! Yeah, I think the ***** SHAPED ROCKET cost WAY TOO MUCH after all BRO!!! It's affecting your CUSTOMERS!!!!!!!! My entire home **** Network gets HACKED via my FIRESTICK daily!! Its lack of security should be CRIMINAL! They also seem to allow sellers to scam people, by selling damaged or defective merchandise as NEW!!! Then WE THE CUSTOMER get to deal with the headache, while the seller makes an INSURANCE CLAIM on the known defective or damaged goods! A TOATAL SCAM!!! AMAZON should be renamed SCAMAZON!!! I have yet to receive a refund for a KNOWN damaged appliance! DO NOT SHOP HERE!!!

• Review fromRon W

  Date: 04/21/2025

  1 star
  They will not transfer my web domains despite numerous requests. They are acting like they are invincible and fabricating chargess on my account. I sera class action lawsuit in their future. Never use them for hosting or otherwise

• Review fromJennifer B

  Date: 04/20/2025

  2 stars
  To start I'm an active prime member. I placed an order for chocolate which was to be delivered the next day ( my day off) and I live in ************** and Temps are in the 80's. The day of delivery it showed the package was out for delivery to be expected between 2:30 and 5:30. It's now 8:00pm and it's still showing out for delivery. Here's the kicker it left the carrier facility at 7 am and arrived back at 2pm at said facility, which is about an hour away. My issue is now my package won't arrive until tomorrow and it will sit outside in the heat all day, which makes it worthless. And my husband had placed a separate order with 2 day delivery and he got his item today. Now I'll have to call customer service back and fight for a refund tomorrow night. If the listing says next day delivery it should be next day or have a delivery window that is realistic, so the purchaser can make an informed purchase.

• Review fromFiras E

  Date: 04/20/2025

  1 star
  I recently purchased a pair of Beyerdynamic DT 770 ************* Edition headphones from Amazon. Upon receiving and testing the item, I found the left earcup to be defective, producing noticeable bass distortion. I immediately attempted to initiate a return.However, due to work obligations, I had to travel overseas the next day, and am currently outside *****************. This makes all of Amazons return options **** Store, Whole Foods, etc.) unusable, as they are only valid within the ***** contacted Amazon support to request:1.An alternative method to return the defective item (e.g., international postal service or prepaid label).2.A possible extension to the May 3 return deadline, to allow for international transit time.Despite being transferred between 6 different support agents, I received no actual help. Several of the chats were abruptly ended by agents, and none acknowledged or addressed my inability to access U.S. drop-off points. One agent even closed the chat while I was explaining my situation.I am willing to cover the cost of international return shipping I am not seeking anything unreasonable, just a way to return a clearly defective product that is not usable.Amazon continues to refer back to standard policies without offering a reasonable solution, despite the product being under warranty and returned within the accepted time window.

• Review fromMary L

  Date: 04/19/2025

  1 star
  Drivers always mishandle delivery. My instructions clearly state do Not leave pkg outside. Driver today lleft package Outside and lied writing a statement that it was left inside picture of delivery shows pkg outside in rain. No cooperation from customer service ***

• Review fromTracey A

  Date: 04/18/2025

  1 star
  Amazon needs some serious help. Has anyone noticed when you communicate with anyone from Amazon, they always say, I will try to help you. or Let me see if I can help you. Apparently Amazon has a whole group of un or under qualified people working there. They never came figure out how to fix the problem. One worker sends you to another, to another and so on. With each different person they pass you to, you have to start all over with informing them whats going on. When they obviously dont have a clue how to fix the problem, the worker tells me I will have to call back later. REALLY!!!!! I call and call. I chat and chat, but nothing gets done. I ordered a robotic mower with extra boundary wire. I paid for those two items too. Well, I got dog fence wire, staples and a fence wire kit. Okay, I have never had a dog in my whole life. The picture and description that I pushed on, on the Amazon web site is a heavy duty boundry wire 1500. So the first and main problem is, Amazon cant match the item to the picture. Wow, most of us learn that in elementary school. I have called and called and called. I have chatted time after time. I even went to a friend and let her try to get help getting the return taken care of, but to no success. You know, you only get a small time to return items. Its like Amazon wants to drag it out so you dont get the refund. Ohh, they sure dont mind taking the money though. Amazon isnt a business, its a lying, stealing, cheating, back stabbing group of messed up people. Yeah, that starts with you owner and CEO. So now I have a mower that I cant even use, not until, or if I get the refund back and I find the correct boundry wire. Thanks Amazon for taking my money and leaving me with a mower I cant use. Amazon discriminates against elderly and people that need simple to shop. Amazon you are a joke to business, mankind and America. Your wealth is filth!

• Review fromRobert M

  Date: 04/18/2025

  1 star
  "2-Day" Prime Delivery hardly exists anymore.Amazon has its drivers take photos of deliveries. Shortly after, you get an email from Amazon with a photo of the package on the doorstep asking how the delivery went. This email is highly misleading because if you didn't receive your package, Amazon asks why, you select the reason, and after that you are thanked for your feedback. What Amazon doesn't tell you is that you still have to call Amazon and tell them the package wasn't delivered in order to get a replacement or refund. What's the point of asking if the package didn't arrive if customers have to call ********************** anyway and tell Amazon the package didn't arrive?! If I have to call Amazon and say the package in the photo is at someone else's house, then these emails are highly misleading when they ask how the delivery went because the emails are only for Amazon's own internal use--Amazon won't contact customers after they state the package was delivered to the wrong address, Amazon just uses that email feedback for a report that has nothing to do with the customer actually getting their PAID merchandise. LAZY LAZY LAZY!

• Review fromWayne C

  Date: 04/18/2025

  1 star
  Today, I clicked on a Call back link and I received a call back from amazon.com promptly. I had two issues: 1. A seller did not respond to a product question and I was told by the amazon employee that they would be given feedback, I understand. 2. The amazon search function is dysfunctional.(I mentioned this to a person there, and they did not know what the word dysfunctional meant.) When I input a specific size of a steel rod I get many various sizes in the search results that I did not want! I could not find what I was looking for as a result and it was a waste of my time. I asked to be transferred to a manager or supervisor but the person said something to the effect that he could not. I finally disconnected the call.I requested another call back and I spoke to a man about the search issue and he did not seem to understand the issue. I asked to speak to a manger or supervisor but then he became silent. I disconnected the call. I selected a link again for a call back. I spoke to a woman about the search issue and if I'm not mistaken she also did not understand the issue. I asked to speak to a manager or supervisor and I was transferred to one supposedly but even she could not understand the issue! It was clear that some people could not understand English well or tended to not listen very well about the search issue. Some made statements that were clearly false.The end result is that I spoke to four people about the search issue and none resolved anything nor did they say they would provide feedback about the issue.