Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Fitness Center

U Gym LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fitness Center.

Reviews

This profile includes reviews for U Gym LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

U Gym LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • U Gym LLC

      307 37th Ave SE Puyallup, WA 98374

    • U Gym LLC

      1501 Quail St Ste 100 Newport Beach, CA 92660

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAndrea L

      Date: 02/06/2025

      1 star
      This place is a joke! In 2022, I was hassled into a gym membership that I didn't even want! And on top of that I had spent roughly $2k-4k (maybe even more) for a membership that I was pressured into getting by the sales *** because it was one of the best gyms in the area. Which really wasn't because its over priced for everything! Such as, things like vitamins, pre-workout, private 1:1 session with a trainer etc which should come with the package I was hassled into getting. Another thing, I literally told the sales *** that I live 45-55mins away depending on traffic, and I did not want to sign up for something I will hardly use. Yet, they STILL insisted that I was going to make my money's worth (As stated above, I never used this pointless membership.) Once I signed up (biggest mistake I ever did, and I am so mad I allowed the salesperson to take advantage of me.) It was never mentioned to me that there was an additional annual fee with the package I signed up for which was an additional $1k (Don't quote me I don't recall yhe price.) I told them that I was not paying this annual fee because it was never mentioned to me when I first signed up for this membership. They told me, "If you don't pay this fee we will send you to collections." I told them, "Go for it! The membership I signed up for supposedly covered everything, so why am I being harassed about paying it now???" I am also in extreme debt because of your facility!" They chuckled. Which resulted with me hanging up. When the calls first started, and I continuously told them to stop calling me and this information about an annualfee was not mentioned. That is when the harassing phone calls started coming in about my account and I need to pay this fee. They have been calling me since the end of *********************************************************** I had blocked a hand full of numbers from this company, and they are STILL calling me. I am taking legal action.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.