Business ProfileforNorthwest Motorsport, Inc.

Their process is unethical, and the service side needs to be better handled.Issues to keep in mind:-We were profiled and tested as if we were lying about who we were. When identification was provided to gather the information. And, hypothetically speaking, if it was an error, there are professional ways to communicate or owning not typing things in correctly if that was the case.-They manipulate the interest (unethical). We were pre-approved already by a credit union with a great interest rate; we then were advised to finance through them to get the car; they make you wait on purpose to make it tense and play with your mind; they said for us to only qualify for a particular interest (high interest [part of a selling strategy] to add their warranty/gap); they then lower the interest to what really should be to package everything (zero transparency).-The car that was sold to us doesnt work. We cant charge it or cant drive it.-Poor communication. They are always off or sick when you need them (their goal seems to be to get the car out with all their packages, period). It took days to get the purchase contract, and they still need to be completed professionally.-We then called to share how they sold a faulty vehicle and how it wouldnt move the next day. They responded, You tested the vehicle, and in the *******************, once you test it and take it, thats it, its the law, its yours. REMEMBER THIS PART BECAUSE ONCE YOU BUY A CAR FROM THEM, YOU MAY BE STUCK WITH A VEHICLE THAT DOESNT FUNCTION AS IT SHOULD OR WORK AT ALL LIKE OURS.What a poor business practice from the team and the company owners (since ****** did mention multiple times for the owners or leaders to only stick to you took it, your problem.This company does not have a good work ethic. Where is the pride in protecting the brand? Where is the ownership when selling something that doesnt work by fixing it, especially if what they sold the next day has no use or is not functional?