Business ProfileforB & C Northwest Auto Sales

2013 **** Fiesta purchased $8500 cash paid full on 07/25/2023. The vehicle was to have the windshield replaced and be delivered within 2 business days, as of this date 07/28/23 at 12:00pm the vehicle has not been delivered or customer notified to pick it up. Call placed to business 07/28/23 at 12pm. ****** was told the vehicle will not be available for several more days. It is being sent to have the windshield replaced.When purchasing the vehicle, the buyer was in a mental state of confusion and crisis. A crisis intervention was being put in place by Thurston County, DCR and family members. We have reached out to dealership this day. Requesting to cancel the vehicle purchase. It was requested the purchase be refunded and the vehicle become available for sale again. Explaining the buyer was struggling mentally and unstable when purchased. The events that let up to the purchase of the vehicle and confirm mentally incompetent are documented on file with Thurston County. When buyer becomes mentally stable and out of crisis mode the car may be purchased at that time. They were not responsive to our request and hung up on the caller.