Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Cascade Subscription Service Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCascade Subscription Service Inc

    Subscription Agents
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers subscriptions to a wide range of trade and industry publications and periodicals.

    Products & Services

    Trade Publications (Industry Specific)

    Business Details

    This is a multi-location business.

    Find a Location

    Cascade Subscription Service Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      PO Box 14545, Mill Creek, WA 98082-2545
      BBB File Opened:
      1/1/1987
      Years in Business:
      37
      Business Started:
      10/1/1986
      Business Started Locally:
      10/1/1986
      Business Incorporated:
      11/12/1993
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Cascade Service
      • Cascade Subscriber Service
      Business Management
      • Mr. Steve Miller, President
      Contact Information

      Principal

      • Mr. Steve Miller, President

      Customer Contact

      • Mr. Steve Miller, President
      Additional Contact Information

      Fax Numbers

      • (206) 526-0404
        Primary Fax

      Phone Numbers

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/13/2024

      Complaint Type:
      Delivery Issues
      Status:
      Resolved
      Our golf shop received a cold call selling golf industry magazines on Feb 23, 2024. We receive complimentary copies of these magazines from some industry businesses. Thinking it was one of these, we noted some magazines to order. After receiving a bill in the mail, I realized the $1,596 charge for these magazines was not what we intended. Order number ******. I called their phone multiple times over the next couple of weeks to cancel the order. Never talked to a person and left multiple messages to cancel our order. On April 15,2024, I received an email from ***************** from Cascade. He wrote that he listened to the sales phone call and that I approved the order and we still owed for the subscription. I replied that we would like to cancel the order. No reply from ***, and on May 1, 2024, we received another reminder to pay the bill. We haven't received any magazines and we would like the order cancelled. Thank you.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Harold R

      1 star

      06/27/2023

      I continue to receive bills for magazines that I have no idea of. As president of our company, no has authority to purchase anything without my consent. They call all the time and send emails with the invoices. SIMPLY send me something showing where a human person signed an agreement. Being a 30 year detective, I am confident I can get to the bottom of it onceI have proof of purchase. Amazing how easy it is just to send someone a bill and assume they will just pay it, Send out enough and for certain you will get come naive enough to pay it.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.