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Business Profile

Information Technology Services

Appen AI, Inc

Headquarters

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 11 Customer Reviews

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Review Details

  • Review fromYL Y

    Date: 07/05/2025

    1 star
    I almost completed the ******* v8 Appen project. I only had 3 more videos to analyze and review out of the 750 videos I had already done. Then I received an email that they decided to drop me. This is after I spent days diligently working on the project. They had said they needed the work done by June 27th. In order to finish the project on time I stayed up over 48 hours straight so I could complete it on time...all to no avail. What a waste of time. A word to the wise: don't work for this company or you may end up working and not getting paid. It's the worst remote work company I have ever encountered.
  • Review fromTina B

    Date: 04/09/2025

    1 star
    Will not pay me, will not respond to my many requests, help desk does not repond to tickets, only send a response saying closed after many weeks but never helped, will not close my account as requested or pay me for work I did, Run far away.
  • Review fromMichael M

    Date: 11/25/2024

    1 star
    This is a follow up review. I reported that I had been scammed by a person claiming to be a Appen employee. Appen's only response was that they were "aware of people using their company name" to scam people but other than that have done noting to resolve the issue. This is despite the fact that I was able to provide evidence that the person was indeed an Appen employee, or at least had been at one time. The issue remains unresolved,
  • Review fromEJ A

    Date: 10/21/2024

    1 star
    No customer support. Can't even work because their website is broken. They don't get back to you.
  • Review fromJoseph S

    Date: 10/07/2024

    1 star
    Do not work for this company .I used to work for Appen on project yukon. I had received the payments without issues through direct deposit. Two months earlier, my bank decided to close my account and return back all the funds to the origination account. About 2800$+ were sent back to appen. When I contacted the company in regards to this situation. The company stated that me not being physically present in the *** as their reason for not being able to send back my funds. But, I have come back from ***** and currently reside in the ***, I have also opened a bank account in the ***. It's been more than one month since I have sent them my bank account details, and updated them about my current address in the ***, But I still had not received any response from them. This is highly unprofessional and unacceptable
  • Review fromEric W

    Date: 03/21/2024

    1 star
    Much like ********** (left a review), I also receicved a 2023 1099-*** from Appen AI **** I am retired and do not know who they are or why they would have paid me over $1,400. I have submitted multiple online messages (can't find an email address) over the last two weeks and have not been contacted. Each time I try to call the number listed on the 1099 (can't find a number anywhere else), no matter what number you select in the phone tree it makes you leave a message. I have left many messages including to their HR office. Still, nobody has contacted me. It concerns me that they have all my information including my SSN.
  • Review fromtaylor L

    Date: 04/27/2023

    1 star
    this is the worst company ever- the projects ****, endless application process, never any work, terrible crappy customer support, never pay you for any contract work, i been with appen for several years, and just 2 days ago- april 26thy 2023 they send me a contract termination, with no valid exscuse- this is just the review im feeling- im about to file a ton of complaints. this is all a long story short.
  • Review fromShari Lynne T

    Date: 02/25/2023

    1 star
    I have been under contact as a Review for Appen since 2019 when it was a good company to pick up side work from to do from home. It started to slide in the last year or so, and it totally unraveled in 2023. Don't expect a lot of projects to try and work if any, and the ones you already are on won't pay you for half the tasks you complete without a lot of fighting on your part if at all. Forget about any Support, it is nonexistent--you submit tickets and never get responses or if you do only to be told they don't have the means to help you but they will forward it. Apparently, that means to some dead-end place never to be read again. If I could give it one point of a star I would.
  • Review fromJane D

    Date: 11/28/2022

    1 star
    I've been working with them for many years. Everything was great until 2 months ago when people on my project started to not get paid. Hours kept disappearing from invoices and the support department continued to close tickets without resolving the issues. Those who spoke out in the project's chatroom were banned from the chatroom and had no way to reach the project leads. We found a contact link here:https://connect.appen.com/qrp/public/lf/contact The phone # to reach Appen was disconnected. Does anyone have any advice?

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