Business ProfileforJaguar Land Rover of Tacoma

In May 2022 my 2012 Range Rover HSE indicated and displayed a low coolant warning message. I contacted the Land Rover at Tacoma service advisor regarding this unexpected anomaly. He communicated that if the engine temperature gage indicated normal and the coolant reservoir was full that vehicle was safe to drive. An appointment was scheduled for June 6, 2022 for further diagnosis. Daily monitoring indicated the engine temperature gage remained at the normal level and the coolant reservoir remained full. As a precaution the vehicle was parked In the garage waiting for the June 6th service appointment. During that time oil was observed on the garage floor. Again the Land Rover at Tacoma service advisor was contacted for advice. It was agreed that I would have the vehicle towed to the Dealership. The vehicle was towed on May 16, 2022.Land Rover at Tacoma service department conducted a diagnosis the week of June 2nd. I received the following estimate:Service diagnosis and analysis $278.30 Radiator $2688.34 Oil pan gasket $12017.59 Front left strut $903.89 Rear Brakes ******* Total estimate: $19526.84 On July 18, 2022 I decided to remove the vehicle from Land Rover at Tacoma. During the time the vehicle was at the service department it occurred numerous paint scratches. (Before and after pictures available). It was towed to a different automotive repair facility. They immediately conducted a diagnosis and provided at estimate of $2938.28. This estimate included rear brakes and front strut. It was determined that a sensor for the coolant system also needed to be replaced to correct the original problem with and low coolant warning message. The work was completed in 2 days. The radiator and engine oil gasket repair were NOT warranted or required!