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Business Profile

Mattresses

ESC Mattress Center

Reviews

Customer Review Ratings

5/5 stars

Average of 19 Customer Reviews

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Review Details

  • Review fromNICHOLE P

    Date: 08/31/2025

    5 stars
    We had a great experience with ****! He was very informative, he listened to our needs and our wants and was very through. We have had a great experience and cannot wait for our mattress to arrive. Thank you

    ESC Mattress Center

    Date: 09/02/2025

    Thank you!  We strive to help people find what they are looking for, I know you guys are going to love your new mattress set and base for years to come.

  • Review fromElissa B

    Date: 06/04/2025

    5 stars
    My experiences with ESC Mattress have all been outstanding. The owners, ****** and ******* are wonderful. Not once during my shopping experience did I feel like I was getting a sales pitch. They asked questions about our sleeping habits and helped us find the right mattress that we both loved. When my son informed me that his bed was "broken", I sent him straight there. I had in mind the mattress he needed, but they walked him through the same process as my husband and I. They took really good care of him and I appreciated that. I have honestly always hated shopping for mattresses. ESC Mattress has changed that. I hope that they are in business for a very long time! Thank you for doing what you do. I have slept better than I ever thought possible.
  • Review fromJanice S

    Date: 06/01/2025

    5 stars
    I had a very pleasant and helpful interaction on the phone when I ordered my adjustable base. I love this is a local family owned business and the level of service is stellar. Can you imagine a live knowledgeable person answering the phone ??? Thats what you have in store when contacting ESC Mattress Center!Ill update at delivery.

    ESC Mattress Center

    Date: 06/03/2025

    Thank you for the kind words, we look forward to delivering your new base. 
  • Review fromPaul H

    Date: 03/24/2025

    5 stars
    ******* gave great customer service.He explained the differences between the mattresses very well.He told me to take my time trying them out to get a better feel for their ********** pressure.The decision of which one to buy was all up to me.******* was just there to answer questions and explain the features of the *************************** was a very easy stress free process !!!
  • Review fromBarbara S

    Date: 03/21/2025

    5 stars
    I never thought that shopping for a mattress could be enjoyable, but thanks to the expert help of ******* and ******, it was. There was no pressure to buy, and they shared lots of information which helped us feel more confident about our choices.. Also, the delivery was excellent. The owners/salesmen do their own deliveries, and they do it to the highest standard. I have recommended this store to my friends.

    ESC Mattress Center

    Date: 03/25/2025

    Thank you *******, for allowing us to help you and D*** sleep better.  We are here for anything you may need in the future.
  • Review fromDr. Patrick B

    Date: 03/05/2025

    5 stars
    My wife and I were completely comfortable today researching, trying, and dealing with the brothers ( *******). No pressure, extensive trying and questioning different mattresses. These are honest and decent men. I highly recommend them! You can trust them. Dr. ******* *.

    ESC Mattress Center

    Date: 03/10/2025

    We appreciate you and *** allowing us to help you with your sleep.  We will see you in a couple weeks for delivery.
  • Review fromChris F

    Date: 01/17/2025

    5 stars
    Knowledgeable, professional, extremely helpful. Not pushy at all. They were interested in helping me find the best sleep experience rather than just trying to sell me a mattress. Best mattress-buying experience I've even had.

    ESC Mattress Center

    Date: 01/18/2025

    Thank you for your kind words.  we strive to make every experience a positive one at ESC Mattress Center.
  • Review fromAlex D

    Date: 11/23/2024

    5 stars
    Great no pressure service. The owners are very knowledgeable about the industry and the products they sell. They work with their customers to determine best options to meet their comfort needs. Have purchased two mattresses and an adjustable base and are happy with the products.

    ESC Mattress Center

    Date: 11/24/2024

    Thank you for the kind words ****, we are glad to help you and ******.  Hope you sleep well!
  • Review fromMary F

    Date: 11/02/2024

    5 stars
    This Is a fabulous company to work with! Highly recommend

    ESC Mattress Center

    Date: 11/06/2024

    Thank you so much ****, we appreciate our guest taking time to share their experience.
  • Review fromBenjamin M

    Date: 09/07/2023

    5 stars
    I cant possibly say enough to describe why ESC deserves a a 5 star rating. But they do! Excellent customer service, honest, friendly, and we got an amazing deal on high quality products!Everything about this experience deserves a 5 star rating and my highest recommendation!

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