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Find a Location

Alta Tile & Construction LLC has 1 locations, listed below.

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    Business ProfileforAlta Tile & Construction LLC

    Flooring Contractors

    Current Alerts For This Business

    Licensing:
    On 09/30/2022 BBB confirmed that Alta Tile & Construction LLC had not obtained a necessary license from Washington Secretary of State. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.secstate.wa.gov/corps - 3607250377

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Alta Tile & Construction LLC offers residential and commercial painting, roofing, flooring, remodeling and concrete construction services.

    Business Details

    Location of This Business
    Everett, WA 98203
    BBB File Opened:
    8/8/2023
    Years in Business:
    2
    Business Started:
    5/31/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Abelardo Sepulveda, Member
    Contact Information

    Principal

    • Mr. Abelardo Sepulveda, Member

    Customer Contact

    • Mr. Abelardo Sepulveda, Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    It's been 3 months since Alta caused flood in my unit during their repair of my unit. The business owner, *********************************** promised me, HOA, and my insurance company that he will take the full responsibility and needed 2 additional weeks to repair and complete the entire work. I have demonstrated extraordinary patience and granted him ample time to rectify this situation in the past 2 months, but ****** continuous lies, excuses and absences constitute a breach of the contract. I'm at my wit's end, as I witness their constant absence from the repair work and a trail of empty promises. While I understood that unforeseen situations may arise, I cannot stress this enough that their absence, lack of communication and progress are inexcusable. Based on ****** final estimate and commitment, I offered him an absolute last chance to remedy the situation immediately and complete the repair by ***. July 28th, 2023. But again, he failed to show up and no progress was made. He also promised to reimburse me $1,000/week if the work remained unfinished after Friday, July 14th. This is already the 4th week since then, but of course nothing is paid back and even the $500 credit he was supposed to give me for not being able to install a new door is not reimbursed either. All the additional work I paid him separately to upgrade my bathroom and office space remain unfinished (No toilet bowls are installed, no electrical outlet is installed, etc.) I urged him to treat this matter with the seriousness it deserves and act immediately to remedy the situation to demonstrate the professionalism I initially expected, but he once again made an empty promise and made zero progress since my final warning on 7/30. At this point, I need him to reimburse me the money of the repair (or pay to a new contractor to complete the repair immediately as he chose not to show up and made no progress of what he's already paid to do. $47,828.68 paid ($28,321.40 estimated to complete the repair)

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Great West + Pacific

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