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About

About This Business

Autel Robotics USA LLC offers manufacturing, sales and support of camera drone and aerial photography systems. 

BBB Accredited Since: 7/31/2018

Years in Business: 9

Products and Services

drone sales and repairs

Business Details

BBB File Opened:
5/9/2017
Business Started:
12/21/2015
Business Incorporated:
10/24/2017
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Mr. Jimmy Guo, Operations Manager
Number of Employees:
21

Additional Contact Information

Customer Contacts
Mr. Jimmy Guo, Operations Manager

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
credit cards, paypal
Refund and Exchange Policy
30 days worry free return with 10% restocking fee if the original seal is broken

Latest Reviews

  • Jay C

    "They are horrible spent over $10,000 on a drone and accessories the Drone falls out of the sky because of a faulty battery they claim after weeks of no response to very little response no questions being answered they want me to pay another $600 to get a drone in a timely manner or I have to wait months for them to send my drone to ***** to see what they come up with I would never never recommend this company they are horrible the manager ***** used to be a good guy now he's not available whenever you ask for him he's always on vacation family emergencies trust me whatever you do don't even consider buying one of these drones they will steal your money their drone will fall out of the sky and they will leave you high and dry spend the money get a DJI it will last forever"

  • K. W.

    "Love the drone but if you ever have a problem with it they have TERRIBLE customer service." ... Read full review

  • Colton C

    "I WOULD GIVE 0 STARS IF POSSIBLE. I purchased this drone on the 18th of October with overnight shipping." ... Read full review

View all Reviews

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