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Business ProfileforViome
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 205 108th Ave NE Ste 150, Bellevue, WA 98004-5778
- BBB File Opened:
- 5/31/2018
- Years in Business:
- 7
- Business Started:
- 9/26/2016
- Business Started Locally:
- 9/26/2016
- Business Incorporated:
- 9/26/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- Open 24 Hours
- T:
- Open 24 Hours
- W:
- Open 24 Hours
- Th:
- Open 24 Hours
- F:
- Open 24 Hours
- Sa:
- Open 24 Hours
- Su:
- Open 24 Hours
- Business Management
- Mr. Naveen Jain, CEO
- Jean Randles, Customer Service Manager
- Mr. Morris Wong, Director of Customer Experience
- Amanda Chalmers, Sr. Customer Service Specialist
- Contact Information
Principal
- Mr. Naveen Jain, CEO
- Mr. Morris Wong, Director of Customer Experience
Customer Contact
- Mr. Naveen Jain, CEO
- Jean Randles, Customer Service Manager
- Mr. Morris Wong, Director of Customer Experience
- Amanda Chalmers, Sr. Customer Service Specialist
- Additional Contact Information
Phone Numbers
- (425) 818-0725Other Phone
- (425) 818-0725
Customer Complaints
50 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
58 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
TOM W
03/22/2024
Viome Response
03/25/2024
Viome's food recommendations consider all inputs our customer provides, including samples from their stool, blood, and saliva, as well as information the customer provides in our health questionnaire. Results from our metatranscriptomic analysis of a customer's stool, blood, and saliva are the main drivers and are given the highest priority when determining recommendations. However, information from the questionnaire is essential in tailoring recommendations and ensuring that we provide safe recommendations. For example, if a customer reports in their health questionnaire that they are allergic to peanuts, our system automatically recommends avoiding peanuts since Viome does not test for allergies/sensitivities.
Your Viome results provide a list of all active microbes that we detect in your sample. This list includes bacteria, archaea, eukaryotes, probiotics, and viruses and can be found under "Your Active Gut Microbes". We do not provide a relative abundance of these microbes as our test assesses the activities of microbes, which provides more useful information as to the impact your microbes are having on your health.
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