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Find a Location

Car Toys Inc has 67 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Car Toys Inc

      4104 C St NE Ste 100 Auburn, WA 98002

    • Car Toys Inc

      3328 Pacific Ave SE Olympia, WA 98501-2155

    • Car Toys Inc

      410 SW Everett Mall Way Everett, WA 98204-3825

    • Car Toys Inc

      10300 Silverdale Way NW Ste 106 Silverdale, WA 98383-8129

    • Car Toys Inc

      4104 C St NE Ste 100 Auburn, WA 98002

    Business ProfileforCar Toys Inc

    Car Sound Systems
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 30 Customer Reviews

    Customer Complaints

    82 complaints closed in last 3 years

    31 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Car Toys offers auto alarms, sound systems and accessories.

    Business Details

    This is a multi-location business.

    Find a Location

    Car Toys Inc has 67 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Car Toys Inc

        4104 C St NE Ste 100 Auburn, WA 98002

      • Car Toys Inc

        3328 Pacific Ave SE Olympia, WA 98501-2155

      • Car Toys Inc

        410 SW Everett Mall Way Everett, WA 98204-3825

      • Car Toys Inc

        10300 Silverdale Way NW Ste 106 Silverdale, WA 98383-8129

      • Car Toys Inc

        4104 C St NE Ste 100 Auburn, WA 98002

      Headquarters
      4104 C St NE Ste 100, Auburn, WA 98002
      BBB File Opened:
      1/1/1987
      Years in Business:
      37
      Business Started:
      1/1/1987
      Business Started Locally:
      1/1/1987
      Business Incorporated:
      2/4/1987
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Dan Brettler, CEO
      • Bryan Howard, Manager
      • Carol Olsby, Principal
      • Greg Parsonson, Principal
      • Kim Nelson, Principal
      Contact Information

      Principal

      • Mr. Dan Brettler, CEO
      • Carol Olsby, Principal
      • Greg Parsonson, Principal
      • Kim Nelson, Principal

      Customer Contact

      • Bryan Howard, Manager
      Additional Contact Information

      Fax Numbers

      • (206) 443-2525
        Primary Fax
      • (206) 441-0834
        Other Fax

      Phone Numbers

      Customer Complaints

      82 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/19/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Resolved
      On 3/17/24 I took my Van to Car Toys to get a remote start system advertised for $219 with installation included. First I was told that there was a 1 hour "uninstall fee" for $145 which was not part of the email ad. Then the product was more than $219 for some reason at the end of it all my total was almost $479.If this was advertised then I may have looked elsewhere or accepted the cost. There was nothing saying and other charges could be included
      Read More

      Customer Reviews

      30 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mike F

      1 star

      02/20/2024

      Spent $ ******* on a system, had to take it back to the dealership 3 times of stuff that was not put back together properly, took it back to car toys and everytime they did not what to do. Headlight sensor unplugged, screws missing, safety locks not re attached, wire pieces under the floor mats, battery cover broken, radio features not reinstalled. This a BRAND NEW CAR....

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

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