Reviews

This profile includes reviews for The Vermont Country Store, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

The Vermont Country Store, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  The Vermont Country Store, Inc.

  5650 Main St Manchester Center, VT 05255-9711

  
• 

  The Vermont Country Store, Inc.

  1292 Rockingham Rd Bellows Falls, VT 05101-3317

  
• 

  The Vermont Country Store, Inc.

  401 Innovation Dr North Clarendon, VT 05759-9230

  
• 

  The Vermont Country Store, Inc.

  657 Main St Weston, VT 05161

  

Review Details

• Review fromCynthia Lynn

  Date: 09/15/2022

  1 star
  Beware of buying anything in their catalogue, this isn't the first time I've had a problem with the products in their catalogue, I've noticed over the years I've received their catalogue the quality of the products have been lowered to the point that there is no doubt in my mind there is no check on the quality of the products they carry, products like dresses are made in countries with no quality control, my purchase of 2 dresses listed as small were so large 3 of me could fit into them, I'm a true small even a medium or large wouldn't be so big, I've never seen dresses so badly sized, now I'm a senior citizen with limited mobility, my family lives in another state, my neighbors have limited mobility, I couldn't return dresses by mail as they wanted, they refused to give me a refund unless product was returned via mail, P. O. nearby is closed,, I had nowhere to leave the package, I lost $100 and discarded the dresses, even my neighbor who is a size large couldn't wear the dresses, she thought the dresses were actually XXXL.
  

  The Vermont Country Store, Inc.

  Date: 09/22/2022

  Dear ****************, Thank you for letting us know about your recent shopping experience. I do apologize but we are unable to issue a refund on your 2 dresses without you returning them to us. I know you mentioned being disable but the US *********** does pick up packages for their customers. You can complete a form online to schedule that pick up if you'd like. I have confirmed with **** that they will pick up at your address. Thank you for shopping at The Vermont Country Store. We hope that the information provided will help to resolve this issue.

  Cynthia Lynn

  Date: 09/22/2022

  The solution Vermont Country Store has to my 1 star review is "late to the party," since more than 2.5 months have passed after I had I had made my final plea for a "supervisor" to handle my ********** did tell **************** persons via an exchange of emails that I planned to place an unfavorable BBB reviewI had medical issues after that, and It was another 2 weeks until I was able to place my BBB review, sadly, I have lost almost $100 & I had no room in my small apartment to keep items that I can't use, I had to discard the dresses in the trash bin, the material wasn't even suitable for rags.Most consumers who read these BBB reviews are knowledgeable and know that Vermont Country Store now should be offering an "unconditional refund, clearly too many months" have passed when a challenged with mobility issues senior citizen consumer took the time to engage in a series of emails with customer service about a supplier in their catalogue that is not selling a "true to international standards of size" dresses.