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Business Profile

New Car Dealers

Richmond Ford Lincoln
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(804) 358-5521Write a Review

About

Overview

Richmond Ford Lincoln

4600 W Broad St

Richmond, VA 23230-3206

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BBB Accreditation & Rating

Richmond Ford Lincoln is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

More InformationWhy choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
More InformationHow are BBB ratings calculated?

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About This Business

Richmond Ford Lincoln provides new and used vehicles, including Ford F-150, Bronco, Mustang, Explorer, and commercial trucks. The company assists clients with vehicle selection, financing options, and certified pre-owned programs featuring multi-point inspections. Service offerings include maintenance, repairs, and mobile service van assistance.

BBB Accredited Since: 10/1/2013

Years in Business: 109

Products and Services

Automobiles Sales & Service, Accessories, Box Trucks, Box Vans, Brake Service, Cargo Vans, Certified Pre-Owned, Certified Pre-Owned Warranty, Chassis Cabs, Commercial Trucks, Commercial Vehicles, Connected Services, Credit Estimation, Custom Trucks, Custom Vehicles, Dump Trucks, EV Vehicles, Financing, Fleet Vehicles, Ford Bronco, Ford Bronco Sport, Ford Edge, Ford Escape, Ford Escape PHEV, Ford E-Transit, Ford Expedition, Ford Explorer, Ford F-150, Ford F-150 Lightning, Ford F-250, Ford F-350, Ford F-450, Ford F-550, Ford Maintenance, Ford Maverick, Ford Mustang, Ford Mustang Mach-E, Ford Parts, Ford Ranger, Ford Transit, FordPass Rewards, Heavy Duty Trucks, Leasing, Mobile Service, Money Back Guarantee, New Cars, Oil Change, Passenger Vans, Payment Calculator, Pickup Trucks, Roadside Assistance, Roush Performance Mustang, Service Body Trucks, Service Loaner Vehicles, Tire Service, Trade-In Appraisal, Transmission Repair, Used Cars, Vehicle Wraps, Work Trucks

Business Details

Local BBB:
BBB Serving Central Virginia
BBB File Opened:
10/1/1967
Business Started:
9/1/1916
Business Incorporated:
12/4/2002
Type of Entity:
Corporation
Alternate Names:
Richmond Collision Center
Richmond Quick Lane
Richmond Ford
Richmond Ford, LLC
Related Businesses:
Richmond Ford West LLC
West Point Ford
Business Management:
Mrs. Kayla Kody, Owner
Mr. Mike Serpico, General Manager
Mr. Tony Clippinger, CFO
Mr. Bratt Kody, Owner

Additional Contact Information

Principal Contacts
Mrs. Kayla Kody, Owner
Customer Contacts
Mrs. Kayla Kody, Owner
Mr. Mike Serpico, General Manager
Mr. Bratt Kody, Owner
Fax numbers
Primary Fax: (804) 254-9235
Additional Phone Numbers
Other Phone: (804) 404-2501
Other Phone: (804) 474-0531
Other Phone: (804) 474-0572
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 34524 for this business, issued by Motor Vehicle Dealer Board. The expiration date of this license is 5/31/2026.

Motor Vehicle Dealer Board

2201 W. Broad Street, Suite 104

Richmond VA 23220

804-3671100

Fax: (804) 3671053

Website

Additional Information

Other Resources
Motor Vehicle Dealer Board
2201 W. Broad Street
Richmond VA 23220
Phone Number: 804-367-1100
Fax Number: 804-367-1053
http://www.mvdb.vipnet.org
Business Categories
New Car Dealers, Used Car Dealers, Auto Body Repair and Painting, Auto Repairs, Car Dealers, New Auto Parts, Truck Repair, Truck Dealers, Online Car Dealers, Hybrid Car Dealers

Latest Reviews

  • Kristin V

    "This dealership sold me a vehicle with a faulty latch system on the driver side door and passenger side door which poses a safety issue. I tried to work this out with the dealer and they told me the sale is "as is" and passed Virginia state inspection and refused to fix the safety issue." ... Read full review

  • Steven S

    "I had bought a 2020 REMOVEDEscape Titanium brand new. The REMOVEDsystem in the car continued to give me a warning light for service." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.