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Business Profile

New Car Dealers

Richmond Ford West LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(804) 273-9700Email BusinessWrite a Review

About

Overview

Richmond Ford West LLC

10751 W Broad St

Glen Allen, VA 23060-3365

View Service Area

BBB Accreditation & Rating

Richmond Ford West LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

More InformationWhy choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
More InformationHow are BBB ratings calculated?

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Become BBB Accredited

About This Business

New and Pre-Owned Vehicle Sales and Service

BBB Accredited Since: 10/1/2013

Years in Business: 13

Products and Services

FORD, Battery Replacement, Box Trucks, Box Vans, Brake Repair, Bumper Repair, Cargo Vans, Certified Pre-Owned Vehicles, Chassis Cabs, College Discount, Commercial Trucks, Commercial Wraps, Credit Application, Custom Trucks, Diesel Service, DRIVEN+, Dump Trucks, Enclosed Vans, EV Vehicles, Finance Services, Ford Blue Advantage, Ford Connected Services, Ford Maintenance, Ford Mobile Service, Ford Pickup & Delivery, FordPass Drop Box, FordProtect, KBB Instant Cash Offer, Mobile Service, New Vehicles, Oil Change, Passenger Vans, Pickup Trucks, Service Body Trucks, Spray In Bedliners, Tire Service, Transmission Service, Used EV Vehicles, Used SUVs, Used Trucks, Used Vehicles, Vehicle Accessories, Vehicle Appraisal, Vehicle Customization, Window Tint

Business Details

Local BBB:
BBB Serving Central Virginia
BBB File Opened:
6/7/2013
Business Started:
5/1/2013
Business Incorporated:
3/8/2013
Type of Entity:
Limited Liability Company (LLC)
Related Businesses:
Richmond Ford Lincoln
Business Management:
Mrs. Kayla Kody, President

Additional Contact Information

Principal Contacts
Mrs. Kayla Kody, President
Customer Contacts
Mrs. Kayla Kody, President
Mr. Bret Kody
Fax numbers
Primary Fax: (804) 273-1591
Additional Phone Numbers
Other Phone: (804) 273-1581
Other Phone: (804) 474-0571
Other Phone: (804) 474-0573
Additional Email Addresses
Primary: Email this Business
Additional Websites
richmondford.com
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 34524 for this business, issued by Motor Vehicle Dealer Board. The expiration date of this license is 4/30/2028.

Motor Vehicle Dealer Board

2201 W. Broad Street, Suite 104

Richmond VA 23220

804-3671100

Fax: (804) 3671053

Website

Additional Information

Other Resources
Motor Vehicle Dealer Board
2201 W. Broad Street
Richmond VA 23220
Phone Number: 804-367-1100
Fax Number: 804-367-1053
http://www.mvdb.vipnet.org
Business Categories
New Car Dealers, Used Car Dealers, Auto Body Repair and Painting, Auto Repairs, Car Dealers, New Auto Parts, Truck Repair, Truck Dealers, Online Car Dealers, Hybrid Car Dealers

Latest Reviews

  • Brooke D

    "I purchased a vehicle from Richmond Ford West in February 2026. When I was in the process of purchasing the vehicle the manager informed my husband that he was not going to try and knock down the price of the vehicle he was going to instead get us a good loan rate." ... Read full review

  • Jermaine J

    "I took my 2016 REMOVEDExplorer to Richmond Ford West (RFW) for the usually oil change, tire rotation, and car inspection on 2/27/2026 at 7am. I was told the service wouldn't take more than 1." ... Read full review

  • Mark B

    "I took my truck here for a turbo inspection and a squeaking noise in my front end. They called me and said its my ball joint its gonna cost $1300 to replace it ( if you dont know much about car parts a ball joint cost no more then $100 and it takes about an hour of labor) so I declined and said Ill come pick it up." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.