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Find a Location

5 Star CDL Training LLC has 1 locations, listed below.

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    Business Profilefor5 Star CDL Training LLC

    Driving Lessons
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/2017

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    CDL Training school

    Business Details

    Location of This Business
    2201 E Belt Blvd, Richmond, VA 23224-6309
    BBB File Opened:
    3/20/2017
    Years in Business:
    8
    Business Started:
    1/21/2016
    Business Incorporated:
    7/11/2016
    Accredited Since:
    4/1/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Howard Boisseau, Owner
    Contact Information

    Principal

    • Mr. Howard Boisseau, Owner

    Customer Contact

    • Mr. Howard Boisseau, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/20/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In November 2022, I signed up for a CDL class B licensing course. They said training was for 2 weeks. Instructors teaching is inconsistent.Vehicles provided for training are unsafe.Most importantly, the vehicle they provide for a training (for manual transmission) is unsafe. The driver's seat is broken and slides every time you try to shift gears. Floors and body of truck are rusted through. Complained to owner and staff, they said they would have seat fixed, 2 weeks later they have not.On the road training was supposed to begin after receiving cdl learner's permit. This did not happen, classes let out early each day, so I stopped going since I had only paid $2000 of the $3000 fee and I was scared to lose more money. Was feeling worried because they won't take us on the road. ****** in the office contacted me for the balance of the tuition. I went to office to discuss, she said if i pay the balance, i can come back and test on the 23rd.Went ahead and paid the balance and went back to class 12/20. On the road training, seat has not been fixed, they tried to put blocks behind seat to hold it in place. Even the instructors admit that truck is unsafe. Then was told by the instructor that I'm not on the list to test. ****** now says I can't test because I don't have class hours, even though she told me I just had to come on the 23rd for testing.This company does not have the proper equipment or personnel to teach CDL class B students.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Serving Central Virginia

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