About
Overview
Journey Health & Lifestyle
Richmond, VA 23230-1651
See Hours
| Monday | 9:00 AM - 6:00 PM |
|---|---|
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 8:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | Closed |
| Sunday | Closed |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 4/1/2019
Years in Business: 42
Products and Services
Business Details
- Local BBB:
- BBB Serving Central Virginia
- BBB File Opened:
- 8/18/1988
- Business Started:
- 1/1/1984
- Business Incorporated:
- 5/5/1987
- Type of Entity:
- Corporation
- Alternate Names:
- firstSTREET for Boomers & Beyond, Inc.
- Business Management:
- Ms. Kristina Taylor, Director of Call Center Operations
Additional Contact Information
- Customer Contacts
- Ms. Kristina Taylor, Director of Call Center Operations
- Fax numbers
- Primary Fax: (866) 889-9960
- Additional Email Addresses
- Primary: Email this Business
- Sales: Email this Business
- Technical Support: Email this Business
Additional Information
- Payment methods
- Visa, MasterCard, American Express, Discover, Electronic Check, Mail-in Check
- Business Categories
- Catalog Shopping, Mobility Scooters
Latest Reviews
Omar A
"Journey Health Review Unethical, Unprofessional, and Heartless My experience with Journey Health has been nothing short of unacceptable. REMOVEDassured me my refund of over $2,300 was approved on August 24th." ... Read full review
Ted G
"We purchased a lift chair for my grandfather last August 2024, in March 2025 it would not recline. Phone REMOVEDsaid we needed a new remote and gave us 3 weeks to get it." ... Read full review
Stephen D
"I purchased the "Perfect Sleep Chair" from "Journey Health & Lifestyle (formerly FirstSTREET)" in June 2021 for my 88-year-old partially disabled father after his stroke, who relies on it for sleeping and daily activities. While the chair itself is not bad, the REMOVEDcustomer service experience has been a complete nightmareREMOVED, and I strongly urge others to stay away." ... Read full review
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