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Find a Location

Mariners Watch Apartments has 1 locations, listed below.

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    Business ProfileforMariners Watch Apartments

    Apartments
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/21/1995

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    440 Mariners Way STE 1, Norfolk, VA 23503-7749
    BBB File Opened:
    4/5/2001
    Years in Business:
    46
    Business Started:
    1/1/1978
    Business Incorporated:
    4/14/1978
    Accredited Since:
    4/21/1995
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of S6293155 for this business, issued by State Corporation Commission - Virginia

    These agencies may include:

    State Corporation Commission - Virginia

    Tyler Building, 1300 E. Main St.

    Richmond VA 23219

    (804) 371-9967

    https://www.scc.virginia.gov

    Type of Entity:
    Corporation
    Business Management
    • Ms. Hope Peoples, Property Manager
    • Mr. Starkey Cowand, Vice President Of Operations
    • Ms. Sophia Sidney, Property Manager
    Contact Information

    Principal

    • Mr. Starkey Cowand, Vice President Of Operations

    Customer Contact

    • Ms. Hope Peoples, Property Manager
    • Mr. Starkey Cowand, Vice President Of Operations
    • Ms. Sophia Sidney, Property Manager

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/30/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Back in March of 2022 and inspection for my apartment was scheduled. It failed the inspection due to repairs needing to be made in my apartment. After a whole month no one ever came in to make any of the repairs. Now I'm forced to have to move. Fast forward to May 20th I come home from work and my ceiling and my daughter's bedroom is leaking I called to have someone to come out to look at it or even make a repair. No one ever reached back out or show up now the ceiling is not only leaking over my daughter's bed but leaking as well in her closet. I cannot turn on my air conditioning in the hot weather because that is the cause of the ceiling leaking. I've reached out to the rental office for someone from maintenance to come and at least even look at what the issue is no response and no one has still shown up. I have reached out to the corporate office as well as the person over the property manager where I am living right now at Mariners watch. I can never get a response and no one ever answers the phone.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ashanti G

    1 star

    10/24/2023

    Sucks the worst need to be shut down until they can get the roaches and mice from out there . Have good AC working not going out every summer . People out there where their doors don’t lock securely or missing back door . Holes in floors . Property manger is definitely the worst Maintence is very lazy and could get the job done if they actually work . Someone above them needs to go out there and have the tenants send in all there issues with there houses that haven’t been fixed and get on them and get them out if they don’t want to do there jobs . People pay their rent on time and have to live like this with kids and stuff it’s very unhealthy and just not right . Mariners watch is definitely the worst don’t let the old pictures fool you actually look at reviews . Also dealing with mold and more . Got to do better and they should be held accountable

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