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Business Profile

Used Car Dealers

Car Lotz

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

This profile includes reviews for Car Lotz's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Car Lotz has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Car Lotz

      11944 B Midlothian Turnpike Midlothian, VA 23113

    • CarLotz

      801 E Bearss Ave Tampa, FL 33613-1443

    • CarLotz

      5404 W Highway 74 Monroe, NC 28110-8460

    • Car Lotz

      3301 Moore St Richmond, VA 23230-4423

    • CarLotz

      8120 W Tufts Ave Denver, CO 80123

    Customer Review Ratings

    3/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromRon G

      Date: 01/01/2023

      1 star
      I called Carlotz in ****** ** today (12/31/22) and made an appointment for 3:30pm to see their 2015 ****** Prius with ****** miles (*** #*****************) advertised on AutoTrader for $16,200. When I got there after driving 30 miles in the pouring rain, they made me wait for 45 minutes before a "salesman" could discuss the car in question. He searched for the car in their system and website....the price showed $17,350.I stated that their advertised price on AutoTrader was $16,200. He stated that this was not their website and the price was $17,350! I stated to him that they themselves put the ad on AutoTrader site for sale and that AutoTrader did not magically put up this vehicle out of love for Carlotz!!Suddenly, another angry personnel showed up and grabbed my phone and requested me to show him the *** #.....I grabbed my phone back from him and searched the AutoTrader site for the *** #....it matched the *** # on the Carlotz site as I had guessed. I showed the matching *** #to the original "salesman", but he still stated that the price on the AutoTrader site is not their price!....I walked out not wanting to waste my time! I have documented the incident and will be filing a complaint against them to the CA DMV for fraudulent advertising next Tuesday!WARNING! - PLEASE DO NOT BUY A CAR from these fraudsters.
    • Review fromMatt S.

      Date: 11/30/2022

      5 stars
      My wife and I purchase an Audi Q5 from them and felt like they respected us throughout the whole process. They offered us an extended warranty not snuck it in like most dealers ive been to would. My dad also purchased a car here because of our interaction. it was nice that they are non commission so it felt like we were in charge

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