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Business ProfileforTomiKing LLC
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning consumers allege they are placing pre-orders and paying at the time of purchase. They do not receive a tracking order to verify that the items are being shipped. Consumers allege they are reaching out to delayed response from the business. The only time a tracking number is being made is once they reach out to their bank for a charge back to take place. On December 21, 2022 BBB submitted a written requested to the company encouraging them to address the pattern of complaints. The business has responded and agreed to take the following action.
Several wholesalers, distributors, and retailers are experiencing ongoing issues with the international supply chain for diecast model cars and toys.
We are receiving shipments on an almost daily basis and fulfilling them in order received, as soon as possible. Rest assured, our priority is fulfillment and we are handling each order with care and attention. Customers can contact us if they have any questions at [email protected] if they would like an estimated date of delivery from our warehouse / distributors to our storefront. In-store pickup orders will be individually contacted depending on the item ordered. Also, we now offer Pay on Arrival for qualifying delayed orders, please review the details here: https://tomiking.com/
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 250 N Otterdale Rd, Midlothian, VA 23113-6509
- BBB File Opened:
- 6/23/2021
- Years in Business:
- 5
- Business Started:
- 4/1/2019
- Business Incorporated:
- 4/18/2019
- Type of Entity:
- Limited Liability Company (LLC)
- Related Businesses
- Business Management
- Mr. Justin Godsey, Owner
- Contact Information
Principal
- Mr. Justin Godsey, Owner
Customer Contact
- Mr. Justin Godsey, Owner
Customer Complaints
42 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/17/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
14 Customer Reviews
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Most Recent Customer Review
Kaleb G
08/21/2023
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