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Business Profile

Identification Bureau

ID.me, Inc.

Reviews

Customer Review Ratings

4.02/5 stars

Average of 9,253 Customer Reviews

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Review Details

  • Review fromCarol T

    Date: 01/13/2023

    5 stars
    I first I was forced to use it to set up my IRS payment plan. Not to happy .Had some issues. But the rep on video call took care of it
    But I'm happy now , I use it whenever it's asked on other site , like SS It's easy. I don't have to put in any information
    All my information is passed on with my permission
    Love it

    ID.me, Inc.

    Date: 01/14/2023

    Hello Carol! We’re so happy that your experience with our agent was positive. We love our support team too, and we appreciate your 5-star rating of your experience. —Olivia, ID.me
  • Review fromCheryl D

    Date: 01/13/2023

    5 stars
    It was very easy and simple I had no issues down loading my information

    ID.me, Inc.

    Date: 01/14/2023

    Hello Cheryl! Thank you for your 5-star rating of ID.me. We’re thrilled that your experience was so positive. —Olivia, ID.me
  • Review fromRebecca S

    Date: 01/13/2023

    3 stars
    Invasive, the end does not outweigh the means. far to broad of access on my personal information and device.

    ID.me, Inc.

    Date: 01/14/2023

    Hello Rebecca. Thanks for taking the time to share your experience. Your feedback will help us improve as we move forward, and I’ll pass it along to our team. –Olivia, ID.me
  • Review fromKristina C

    Date: 01/13/2023

    5 stars
    The process was simple and expedited efficiently. Friendly representative as well.

    ID.me, Inc.

    Date: 01/13/2023

    Hello Kristina! We’re so happy that the process of verifying your identity went smoothly. We appreciate your feedback! —Olivia, ID.me
  • Review fromAlberta C

    Date: 01/13/2023

    5 stars
    My firat ti.e was quick, easy and secure to use.

    ID.me, Inc.

    Date: 01/13/2023

    Hello Alberta! Thank you for your 5-star rating of ID.me. We’re thrilled that your experience was so positive. —Olivia, ID.me
  • Review fromJohn E

    Date: 01/13/2023

    5 stars
    Quick, Easy, Fun & I Was Done!
    Great use of Technology

    ID.me, Inc.

    Date: 01/13/2023

    Hello John! We’re so happy that the process of verifying your identity went smoothly. We appreciate your feedback! —Olivia, ID.me
  • Review fromMark W

    Date: 01/13/2023

    5 stars
    Quick and easy process. Had no problems. Nice to have a flawless verification.

    ID.me, Inc.

    Date: 01/13/2023

    Hello Mark! Thank you for your 5-star rating of ID.me. We’re thrilled that your experience was so positive. —Olivia, ID.me
  • Review fromJohn K

    Date: 01/13/2023

    5 stars
    Outstanding support and very supportive to help in any way they can. Superior customer service

    ID.me, Inc.

    Date: 01/13/2023

    Hello John! We’re so happy that your experience with our team was positive. We love our support team too, and we appreciate your 5-star rating of your experience. —Olivia, ID.me
  • Review fromRosanna B

    Date: 01/13/2023

    5 stars
    Really not a hard process, just had to make sure I had everything together - thankfully, I had no tech issues, and instructions on how to take and upload photos and steps for initiating a video selfie were very clear - especially for a non tech savvy, non selfie taker!!! Thanks for making this part of a stressful situation easy!

    ID.me, Inc.

    Date: 01/13/2023

    Hello Rosanna! We are glad to hear that you were able to complete your verification. Thanks for taking the time to share your experience. Your feedback will help us improve as we move forward, and I’ll pass it along to our team. –Olivia, ID.me
  • Review fromMichael F

    Date: 01/13/2023

    5 stars
    I like that there were several different options to be able to verify your identity

    ID.me, Inc.

    Date: 01/13/2023

    Hello Michael! Thank you for rating ID.me. We’re thrilled that your experience was so positive. —Olivia, ID.me

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