Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Identification Bureau

ID.me, Inc.

Reviews

Customer Review Ratings

4.01/5 stars

Average of 9,010 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromTed A

    Date: 01/06/2023

    5 stars
    Quite a process but effective and well worth the effort.

    ID.me, Inc.

    Date: 01/10/2023

    Hello Ted! Thank you for your 5-star rating of ID.me. We’re thrilled that your experience was so positive. —Olivia, ID.me
  • Review fromJohn S

    Date: 01/06/2023

    5 stars
    ID.Me was courteous, professional expeditious. I would recommend them to anyone needing to verify their identity.

    ID.me, Inc.

    Date: 01/10/2023

    Hello John! Thank you for your 5-star rating of ID.me. We’re thrilled that your experience was so positive. —Olivia, ID.me
  • Review fromRobert M

    Date: 01/06/2023

    5 stars
    Easy and intuitive. Felt very secure in verification process and statements in the instructions.

    ID.me, Inc.

    Date: 01/10/2023

    Hello Robert! So glad you felt secure verifying your identity. Data security is extremely important to us. We appreciate your 5-star review of your experience with ID.me. —Olivia, ID.me
  • Review fromGislayne P

    Date: 01/06/2023

    5 stars
    Clear directions, and a rigorous authentication process. Professional, competent agent.

    ID.me, Inc.

    Date: 01/07/2023

    Hello Gislayne! We’re so happy that the process of verifying your identity went smoothly. We appreciate your feedback! —Olivia, ID.me
  • Review fromJonathan N

    Date: 01/05/2023

    4 stars
    Took less than 5 minutes to complete, and the transition from my desktop to my phone (for the pictures.) and back again was fast and painless.

    ID.me, Inc.

    Date: 01/07/2023

    Hello Johnathan! Thank you for your 5-star rating of ID.me. We’re thrilled that your experience was so positive. —Olivia, ID.me
  • Review fromColleen R

    Date: 01/05/2023

    5 stars
    Very simple and quick process. The ability to upload necessary documents was a plus

    ID.me, Inc.

    Date: 01/07/2023

    Hello Colleen! We’re so happy that the process of verifying your identity went smoothly. We appreciate your feedback! —Olivia, ID.me
  • Review fromCassandra B.

    Date: 01/05/2023

    5 stars
    I had a great agent that helped me verify my identity very easily and quickly. She was very professional and very patient considering I get nervous with appointments and things of that kind. Overall my experience was very quick and easy.

    ID.me, Inc.

    Date: 01/07/2023

    Hello Cassandra! We’re so happy that your experience with our agent was positive. We love our support team too, and we appreciate your 5-star rating of your experience. —Olivia, ID.me
  • Review fromDavid H

    Date: 01/05/2023

    5 stars
    For me it was very easy and fast no issues at all
  • Review fromMichelle B

    Date: 01/05/2023

    5 stars
    Quick easy service! There was no issues for me and I was identified pretty quickly by surprise!

    ID.me, Inc.

    Date: 01/07/2023

    Hello Michelle! We’re so happy that the process of verifying your identity went smoothly. We appreciate your feedback! —Olivia, ID.me
  • Review fromJackie T

    Date: 01/05/2023

    5 stars
    Very professional and helpful, was very supportive, went out of their way to help solve any problems

    ID.me, Inc.

    Date: 01/07/2023

    Hello Jackie! Thank you for your 5-star rating of ID.me. We’re thrilled that your experience was so positive. —Olivia, ID.me

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.