Reviews

Review Details

• Review fromMatt C

  Date: 08/13/2025

  1 star
  Kings Dominion has lost 5 season pass holders. I will never by passes there again and I will never buy all day dining again.. food places closed with hand written signs apologizing. lines are too long and staff does not care. Could not find places that took drinking pass. This is the most horrible year I have had at kings dominion. They have taken away winterfest. They are liars. They advertise one thing and fail to keep their agreement. Goodbye kings dominion I will gladly drive to **************** and the local water park. Awful day.

• Review fromErik W

  Date: 08/13/2025

  2 stars
  The park has so much potential but the new ownership is awful. They bait and switched seasonpassholders with promises of Winterfest and Haunt -- only to cancel winterfest and charge additional fees for Haunt. I do not recommend doing business with this untrustworthy company.

• Review fromJoe S

  Date: 04/02/2025

  1 star
  Price at entrance different than online and entrance cant honor the online price. Had to step out of line to get cheaper website price for military pass. Got to first ride at twisted timbers and couldnt keep my wallet (with mil ID that you dont leaveever) or keys in my pocket. Trying discussing with the two children working the ride. Ended up getting out of line and letting my children ride alone. Thanks KD! What the h*** happened to you?! Used to be fun and easy. Hadnt been here in years. What a waste of time (3.5 hour rd trip)and money! Submitting this review while waiting on my children to get off the ride. ****************** is the new destination due to common sense and ease.

• Review fromRochelle B

  Date: 07/26/2024

  1 star
  I bought Kings Dominion passes for me, my husband, and nephew on 6/25/24. I visited the park the same day. On this day, we arrived at noon, and the first red flag was there was zero security to check out bags and there were not even any metal detectors in the line we were in. Anyone could have gotten in with anything, including weapons. We found this alarming, but went about our visit. Upon further walking, we noticed half of the stores and games were closed. We had been here years before as regulars, and I worked here for several years as a teen. This was the worst condition I had seen the park. We waited in line 45 minutes for the log flume and when we got close to the front, there was an announcement it also would be shutting down. The ****************** was also shut down. Among many others. After being disappointed most main rides were closed, waiting in line for the one ride no one wanted to ride, The Boo Blaster, we were excited for nephew to ride something finally. Lo and behold, the ride breaks down with us in it!!!! I cannot make this up. I tried to remain calm despite the server anxiety we incurred as well as other passengers. We were stuck unsafely on this ride for 30 minutes before the harnesses released or anyone came to assist and walk us out. We immediately went to customer service (waited in another long line) for a manager to tell us they would give us ice cream passes and a skip the line coupon. I insisted I didnt feel safe and wanted money back bc I had no intentions of returning to an unsafe and poorly managed theme park. She told me to email on the website and that I likely wouldnt get money back bc of a payment plan. They gave me a $35 refund (none for the other passes) and continue to attempt to charge my card despite them telling me they will cancel the passes. Please help resolve and hold accountable such unacceptable and unprofessional and ultimately UNSAFE service on so many levels! It is literally thievery and corruption at that park!!

• Review fromKhadijah C

  Date: 04/01/2024

  1 star
  Today was a good day until it was time to redeem my meal with my pass. I went to Border Burrito and when it was time to pay I didn't see anyone at the register but OSHIANA (team member) was standing there looking at me she said I can take you right here. She proceeded to look at me she didn't speak until I was done paying she said "you can go!" I responded that I need my receipt. She was not welcoming and was super unprofessional. If you can't speak to the guest in an appropriate manner maybe this job isn't for you.