Reviews

Review Details

• Review fromEmma A

  Date: 09/08/2023

  1 star
  We paid over ******* for our system, which has been in less than a year. They wired it wrong and have had to come back multiple times- it takes months to get a response from anyone, and the system still isn't running at full production or as designed. They also neglected to inform us about some key abilities of the battery back up. I had to pay $350 for a service call at one point to get them to come out. This is the worst company I have ever dealt with in any capacity.

• Review fromJulie G

  Date: 07/10/2023

  4 stars
  I have read all the complaints of the Sigoras unhappy customers but that has not been my experience. Before I share my personal experience I want to explain that I chose Sigora over another mid-size local solar company because it was dedicated to solar and the other company had been bought by a petroleum company, which I felt was a conflict of interest. There is a war going on between various energy modalities and everyone needs to be aware of this conflict. Sigora had difficulty getting PTO s (permission to operate) for its customers because ************** sold its gas and oil business to ************************* two and a half years ago. Dominion only does solar now but they have had to make major changes in all aspects of how things are done. This has caused delays and problems down the line. During this time, the employees of Sigora acted heroically to keep me informed, to get needed parts for my system and to follow through to see that I eventually got my permanent PTO. From my personal experience, I have rarely seen such dedication in the face of adversity. Based on my experience, I wouldnt hesitate to sign on with them again.

• Review fromGabrielle R

  Date: 06/28/2023

  1 star
  They are scammers they will take your money and run you will never hear from Sigora again. Had panels installed in June 2022 and its a year later and nothing. They wont answer the phone they screen calls and wont answer. Ill be getting in touch with a lawyer soon this is ridiculous. And to see the reviews on here stating that people paid for panels and their checks cleared and they dont have them yet is insane this company should be closed down and a lawsuit filed against them.

• Review fromWilliam C

  Date: 06/02/2023

  1 star
  Contracted with Sigora last fall to get panels on my home in ********. The bank paid the initial deposit and I never got panels installed, or even an install date scheduled. I have made 4 loan repayments to date (many more to come). They do not reply to emails or answer phone calls. Pretty sure they are out of business. I wish 0 stars was an option.

• Review fromWalter M

  Date: 04/26/2023

  1 star
  Absolutely horrible company, they lie through their teeth about solar. Solar is total ********. Your bill is the same, the state takes first 25%. All you get is an extra $150 bill every month. You get a $12,000 tax credit which is ********.The state takes from you and you get nothing from them. ****** is a total scumbag

• Review fromJeremy H

  Date: 04/18/2023

  1 star
  I would plead with anyone thinking about getting Solar to not use this company. I worked as a subcontractor for them for about 15 months. Every month I had to pretty much beg them to pay me the invoices they had from me. All the while, when at their customers houses, defending them for the shotty work they do. As of November of last year I had to tell them to stop scheduling me jobs because they were six months behind in invoices. To this date they still haven't paid me, though they have told me multiple times they would. Now we're talking about thousands of dollars they owe me and other subcontractors have said they are doing the same to them. If they can't pay the people that do the work for them, they don't deserve your business.

• Review fromLaura A

  Date: 03/22/2023

  1 star
  I had a horrible experience with Sigora Solar. Now two years later *** made numerous calls which are forwarded to voicemails, which I never get call backs! I need my TAX FORMS AND I CANT GET A CALL BACK NOR ANYONE TO EMAIL BACK!! *** LEFT NUMEROUS VOICEMAILS AT ACCOUNTING, CUSTOMER SERVICE, EMAILS, TEXT WITHOUT A RESPONSE. DISGUSTING COMPANY!!

• Review fromFlor D

  Date: 03/14/2023

  1 star
  Back in September of 2022 I purchased solar panels, from sigora solar in **********,everything seems great until they stop the project after installation, never heard back from them I never got the permission to operate from my electric company ****** they have zero information of me having solar panels, my finance company Mosaic keep telling me they can't help me with this, they have been trying to get off hold of them as well and no answer, so now I'm stuck with paying solar panels that don't work $36, thousand dollars People be aware of this company . Now I need to get a lawyer to help me get out of this situation.

• Review fromChristina H

  Date: 03/02/2023

  1 star
  Sigora Solar installed my panels in July 2022, and one is dead and the other 19 are producing 50% of what they said they would do. On several occasions, I have called, emailed, and have not received any response. Terrible customer service, and a terrible system. I want a refund !

• Review fromDan W

  Date: 01/27/2023

  2 stars
  I was fairly satisfied with Sigora's prices, installation, and original customer service. I have owned my system about 1.5 years. The first problem was they never came back and covered and seeded the trench. After complaining about that I settled with them monetarily. This past Christmas Eve we had a severe cold snap and the power was out for a couple of days. I had some connectivity questions. I called Sigora, they took a message and said someone would call back. I never heard back. I have called and left message, because no one is ever available, over a dozen times in the last month and never received a call back.