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Business Profile

New Car Dealers

Mercedes Benz of Alexandria
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(703) 341-2100Write a Review

About

Overview

Mercedes Benz of Alexandria

200 S Pickett St

Alexandria, VA 22304-4702

Get DirectionsView Service Area

BBB Accreditation & Rating

Mercedes Benz of Alexandria is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

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About This Business

We are an authorized franchise dealer for Mercedes-Benz passenger cars and commercial vans. We are exclusive to Mercedes-Benz and welcome all sales, parts and service clients.

BBB Accredited Since: 7/18/2008

Years in Business: 37

Products and Services

M-B Cars, SUV's, commercial vans & M-B Parts

Business Details

Local BBB:
BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania
BBB File Opened:
6/1/2001
Business Started:
5/19/1989
Business Started Locally:
3/1/2002
Business Incorporated:
12/20/2001
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
American Service Center Associates of Alexandria LLC
Business Management:
Ms. Sharon Stepp, Associate
Mr. David Johnson, General Manager

Additional Contact Information

Principal Contacts
Mr. David Johnson, General Manager
Customer Contacts
Ms. Sharon Stepp, Associate
Fax numbers
Primary Fax: (703) 751-0383
Additional Email Addresses
Sales: Email this Business
Customer Service: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 20148 for this business, issued by Motor Vehicle Dealer Board (MVDB)-VA. The expiration date of this license is 2/28/2027.

Motor Vehicle Dealer Board (MVDB)-VA

2201 West Broad Street Ste 104

Richmond VA 23220

804-3671100

Fax: (804) 3671053

Website

Additional Information

Payment methods
All major credit cards accepted. Limitations apply on vehicle purchases.
Business Categories
New Car Dealers

Latest Reviews

  • Dean N

    "Complaint Details:On April 2, 2025, I brought my SUV to Mercedes-Benz of Alexandria for a standard oil change. My service advisor was REMOVED, who misspelled my name on the service ticket an early sign of carelessness that raised concerns about how information was being communicated regarding my vehicle." ... Read full review

  • Anas G

    "Hello, I have been dealing with Mercedes in general for years. Honestly speaking the Mercedes of Alexandria has been the worst one I have visited it and it doesnt come close." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.