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Find a Location

Wyrm Sports Inc has 1 locations, listed below.

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    Business ProfileforWyrm Sports Inc

    Sports Equipment

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    25523 Kylemore Dr, Aldie, VA 20105-3122
    BBB File Opened:
    3/16/2023
    Years in Business:
    1
    Business Started:
    7/14/2022
    Type of Entity:
    Corporation
    Business Management
    • Mr. Waseem Saleem, Director
    Contact Information

    Principal

    • Mr. Waseem Saleem, Director

    Customer Contact

    • Mr. Waseem Saleem, Director
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/16/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I made a purchase from Wyrm Sports on 2/2/2023 for 3 articles of clothing. They arrived on 2/13/2023. Wjen I tried them on they sounded like they were tearing or ripping. They were the correct size, bit supposed to fit snug as it was all compression athletic gear. The first time I wore one of the shirts I noticed the stitching was coming apart around the waist area. I then emailed on 2/28/2023 to report my issue and request a return and refund, I attached a pair of pictures showing them the stitching being faulty. ***** responded and asked if the other items were the same and I responded that I wasn’t sure, but I would go home and check that evening and report if I found any issues with those items as well. When I went home and inspected the clothes I found all three items were faulty in the stitching. So I emailed ***** and sent him pictures. He then responded that they could not issue me a refund. I responded that it was not fair and that this clothes wasn’t cheap and that if they didn’t do the right thing I’d have to report their business and give honest reviews of what the clothes was like. ***** responded that they could only honor refunds for 14 days on faulty items. I asked him one more tike to please issue me my refund and explained to him that based on the Consumer Rights Act of 2015, he was obligated to refund my money for the faulty items. He’s not responded since. The total of the purchase was for $165.60, and I would like a refund, not an exchange. They’ve proven that their customer service is terrible and don’t care to make things right.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Tyler E

    1 star

    12/10/2023

    My 16 OZ gloves weighed in at 11.1 on the scale and I sent pictures to them. They told me they'd get back to me about if I can send them back or get a credit or anything and it's been 3 days. Not satisfied at all.

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