Business ProfileforMy Hearing Centers

this company had sold me a set of hearing aids in the $2500.00 range . i went back for adjustments and followed all instructions. they were still giving me trouble. the first audiologist said there was a defect in them and would send them back and get a new set sent out. when they sent the next set same issues then come to find out with the second audiologist that they were not a new set but a returned set from someone else.. she sent them back to get another new set .had the same issues with this set even after the programing changes. each time i git another set the trial period started over. i finally gave up and decided to just return them that they just weren't for me. when i went back to return them audiologist number 2 said her manager was willing to upgrade for me a set that was $1000.00 more at no extra cost. i thought for an upgrade it might be worth it.well there was no improvement. then i came to find out that it was no upgrade at all i returned that set but feel i was deceived about the upgrade and that this company should be reported plus they claim to be a bbb member in good. standing.

Were very sorry that we didnt provide the hearing care that ************ was hoping for. Our office tried multiple sets of entry level hearing aids with him but it appears we were unable to provide help to his satisfaction.We ultimately upgraded him to a higher level of technology at no charge. But, once again, it appears we were unable to provide satisfaction. We want happy patients and worked with ************ for a period of five months to try to help him. At the end of that period, we returned the hearing aids and refunded all of his money because we simply couldnt make him happy. We wish him the best in finding another solution.