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Find a Location

OutletShirts has 1 locations, listed below.

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    Business ProfileforOutletShirts

    Clothing

    Additional business information

    Advertising Review:

    On January 14, 2022, BBB Serving Mountain West requested that the business substantiate, modify, or discontinue the claims made on the company's website https://outletshirts.com/ for the results of services they provide.


    The BBB Code of Advertising states that, “When advertising, for example, savings of "up to 40%," at least 10% of the items must be available at 40% off. Advertisers may want to include a disclosure of both the minimum and maximum savings available to provide more information to consumers.”


    While the business was initially responsive to our requests, the business has since failed to make the requested modifications of the claimed results and has not provided substantiation for the advertised claims as of May 02, 2022.


    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    OutletShirts.com is a web-based business offering over 2000 items of apparel, bags and caps. A small business that sells at discounted prices and provides individual service, with or without your logo. We sell to both individuals and businesses.

    Products & Services

    We sell only first quality apparel, no seconds. Popular brands Port Authority, Sport-Tek, Nike, Eddie Bauer, Gildan, Hanes, Jerzees. Polo shirts, T-shirts, jackets, tote bags, caps, and more. Blank apparel or your logo embroidered or screen printed.

    Business Details

    Location of This Business
    10291 S 1300 E PMB 182, Sandy, UT 84094-4078
    BBB File Opened:
    5/18/2005
    Years in Business:
    21
    Business Started:
    12/2/2002
    Business Started Locally:
    12/2/2002
    Business Incorporated:
    12/2/2002
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • OutletShirts.com
    • Hurley Professional Services LLC
    • Outlet Embroidery
    • Outback Apparel
    • ApparelGuys.com
    Business Management
    • Mr. Gordon Hurley, President
    • Mr. Andrew Hurley, Director of Operations
    Contact Information

    Principal

    • Mr. Gordon Hurley, President

    Customer Contact

    • Mr. Gordon Hurley, President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/26/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I am beyond disappointed with this company. My original contact after receiving the merchandise and expressing my frustration that nothing fit as expected, was on 9/14 about returning my order and getting a full refund. Iwas told I would be getting an e-mail giving me an RMA (return merchandise authorization) within 24 hours. When that email didn't arrive, I called back and was told it was the Labor Day holiday time and they were behind in "everything." I have left several messages requesting action and, other than an email from Jonathan Hurley saying they were working on it, have received no response, no return calls acknowledging my calls to them nor or any emails giving me authorization to return the merchandise. At this time, I can only state that this company no longer deserves an A+ rating with the BBB.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Mountain West

    BBB Reports On

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