Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Maverik, Inc. has 87 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Maverik, Inc.

      185 S State St Ste 800 Salt Lake Cty, UT 84111-1549

    • Maverik, Inc.

      381 S State St Mount Pleasant, UT 84647-1702

    • Maverik, Inc.

      246 E 2000 N Tooele, UT 84074-9209

    • Maverik, Inc.

      3569 Thanksgiving Way Lehi, UT 84043-4022

    • Maverik, Inc.

      1036 W 1800 N Clinton, UT 84015-8937

    Business ProfileforMaverik, Inc.

    Convenience Store
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Maverik, Inc. has 87 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Maverik, Inc.

        185 S State St Ste 800 Salt Lake Cty, UT 84111-1549

      • Maverik, Inc.

        381 S State St Mount Pleasant, UT 84647-1702

      • Maverik, Inc.

        246 E 2000 N Tooele, UT 84074-9209

      • Maverik, Inc.

        3569 Thanksgiving Way Lehi, UT 84043-4022

      • Maverik, Inc.

        1036 W 1800 N Clinton, UT 84015-8937

      Headquarters
      185 S State St Ste 800, Salt Lake Cty, UT 84111-1549
      BBB File Opened:
      3/25/2003
      Years in Business:
      96
      Business Started:
      1/1/1928
      Business Started Locally:
      7/8/1959
      Business Incorporated:
      7/8/1959
      Type of Entity:
      Corporation
      Alternate Business Name
      • Mountain West Collections
      • Maverik Country Store
      Business Management
      • Mr. Travis Goff, Company Contact
      • Mr. Charles Maggelet, President/Director
      Contact Information

      Principal

      • Mr. Travis Goff, Company Contact

      Customer Contact

      • Mr. Travis Goff, Company Contact
      Additional Contact Information

      Fax Numbers

      • (801) 936-1165
        Other Fax

      Phone Numbers

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/14/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      On February 29, I stopped for gas at Maverik on Main Street in Cedar City, UT. The posted price for regular was $2.99. I gave the clerk my credit card and went out to the pump and the price had been changed from 2.99 to $3.17. I canceled the purchase before buying any gasoline and went into the store and told the clerk what happened. He simply shrugged and did not respond. That day Maverik put a hold on my credit card for $150 and has not removed it. I called Alyssa, the store manager at ###-###-#### simply to ask the store to remove the hold on my credit card but she has not returned my call. I feel the store tried to overcharge me but my concern at this point is simply that I get the hold off my credit card.
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bryen J

      1 star

      12/07/2023

      Maverik thinks its okay to charge full price refills for mugs that were only partial filled but not enough to account for top dollar. Example i own 2 mugs a 52 oz and a 64 oz. Today i used my 64 oz cuz i left my other one i normally use at home. I fill my mug quarter of the way with ice and barely half up with soda (leveling out to half a mug aka 32 oz) i go up to the cashier to be honest of what i have, which is half filled mug showed her like i show everyone else at other locations or stations, she still charges me **** i said no i only filled half way, she said its company policy to still fully charge the customer full price regardless of the portion. I called maveriks customer service and i ask them is it really policy to be charging customers full price for something their not getting full serving of?, they said yes it is policy. Heres a problem with that scenario. Thats DISHONEST OF THE COMPANY!!! Youre then STEALING MONEY FROM THE CUSTOMERS CHARGING THEM full price FOR FULL SERVICE THEY DIDNT WANT AND OR GET!. It is not okay to charge full price for a half filled mug. No other gas station will charge their customers full price for half the serving that falls under a whole other price range. Its theft by deception. Maverik needs to make right of these policies. They are stealing money from customers blindly cause all they care about is being greedy and making their money. I cant wait til quiktrip makes their way here, they are an honest business and will only charge their customers appropriately based on what they purchase. They dont steal from their customers.

      Local BBB

      BBB Mountain West

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.