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Business Profile

Colleges and Universities

Center for Excellence in Higher Education Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Center for Excellence in Higher Education Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Center for Excellence in Higher Education Inc. has 47 locations, listed below.

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    Customer Complaints Summary

    • 37 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/01/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not accountable for the debt asserted by UTAH HIGHER ED/DEPT. I have no agreement with UTAH HIGHER ED/DEPT, and they have not furnished the original contract as requested.

    • Initial Complaint

      Date:09/12/2024

      Type:Customer Service Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      When I went to school with this business I had given them my ********************** email address to where they can email me if need be, well about a month ago they some how got my personal email address, I did not give it to them, nor did anyone I know give it to them, I feel they have violated my privacy and some how hacked my yahoo account to get my personal email address and they have been sending me emails once to twice a week harassing me to pay them, n I am broke can't even afford food for myself let alone pay money to a business who screwed me out of my degree cause I had to have emergency surgery at the time and was out for a week and they refused to let me make up any of my classes and would have to pay more to start those classes from the beginning, so I'm not paying them n I can't cause I have no money n no assets n can't even pay for food for myself . It's not ok for them to hack my accounts and it's not ok for them to violate my privacy

    • Initial Complaint

      Date:12/13/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have never missed a payment. Apparently when my credit card expired in 2022 i was not notified they needed a new card, once i realized they didn’t charge me i updated it & was right back on track with payments. Center for Excellence reported to Exifax on my credit report that i missed January & February of 2022, This is false & i have documents proving it. I called Center for excellence they said they would fix it. It has been 6 months with no fix. Now my credit report shows i missed April, May & June. Again, This is false & i have receipt of payment. This is ruining my credit. Total paid in next question box is the total i have paid without any late or missing payments Starting from December 2022 to December 2023. My husband & i are trying to buy a home. This is so very wrong; Who is going to hold them accountable?

    • Initial Complaint

      Date:12/05/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This Buisness continues to hit my credit for a student Loan that has already been paid and have been received by Nelnet and the Student Gov that this Buisness Had first put out there when on was a student back in 2018 and was fully paid back in July of 2023, I know this Business is Closed and the College America i enrolled in back in 2018 is now Closed because of the Criminal Action of this Buisness and i would like a means to remove this Buisness from my credit or help doing so if possible

    • Initial Complaint

      Date:11/24/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      An amount from this company randomly showed up on my credit report I went to school there yes but everything was completely 100% covered by student loans and grants. I do not owe them anything.

    • Initial Complaint

      Date:11/20/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I attended this school and was promised I would get a job after graduation. It has been more than a year now and I am still without a job with the Bachelor's Degree I worked hard to earn.

    • Initial Complaint

      Date:11/06/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I just spoke with one of their "representatives" and was informed that even though a week prior when I had set up a payment plan and requested a statement they are no longer servicing my loan? I did not receive any notice of this. When I requested to know who was servicing my loan I was given the run around. I'm very worried that I'm some how being scammed and if it wasn't for the amount showing up on my Equifax I wouldn't even know that the debt existed. Some one needs to investigate this company as this seems very questionable.

    • Initial Complaint

      Date:10/03/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Independence University continues to harass me for a debt on a loan that I have never taken out. I have asked multiple times for a complete debt validation including statements showing what this money went to since I never received a penny of it in my own account and they ignore all my requests.

    • Initial Complaint

      Date:08/23/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This school closed due to financial issues and is currently still harassing me for payment on a loan, in which I never even received an education from. I’m not sure why I would pay for classes/degree that I never received. This school closed due to its own fault, I should not be responsible for a loan in which they didn’t hold up their end on.

    • Initial Complaint

      Date:08/20/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Had a hard hit on my credit saying I owe them money. When the college closed randomly about 2 years ago in 2021. I think it’s wrong for them to hit my credit when the college itself couldn’t get me to my goals. This whole thing should be null and void ??

    Center for Excellence in Higher Education Inc. is NOT a BBB Accredited Business.

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