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Business Profile

Sporting Goods Retail

Shooter Lube

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sporting Goods Retail.

Reviews

This profile includes reviews for Shooter Lube's headquarters and its corporate-owned locations. To view all corporate locations, see

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Shooter Lube has 2 locations, listed below.

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    • Shooter Lube

      5526 W 13400 S PMB 340 Riverton, UT 84096-6919

    • Shooter Lube

      5320 Wells Park Rd, Suite 1 West Jordan West Jordan, UT 84081

    Customer Review Ratings

    1.31/5 stars

    Average of 55 Customer Reviews

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    Review Details

    • Review fromTyler P

      Date: 02/11/2025

      1 star
      Don't trust or believe their advertising. I placed an order 3 weeks ago, never heard anything from them about it. Tried to contact them 3x, not one reply. After I said to cancel the order, 30 min later it showed Ready to Ship. 10 days later, it hasn't changed. DONT WASTE YOUR MONEY ON THEM!..... RATED F--
    • Review frommarc t

      Date: 12/11/2024

      1 star
      they have a nice flashy advertisement on ********......they take your money right away and promise quick delivery. It ends there........NO CUSTOMER SUPPORT !!!! Mr *** and Mr ****** are listed as owners and not responsive to any customer service. Totally ignoring the paying customer.I wish I would have read their reviews before spending my money. I will BBB in **** as well as my credit card company as to the deceptive advertising,. Also reporting to the ********* in my state as well a the State of Utah The owners should be ashamed of themselves...but with a F rating it should speak for itself.
    • Review fromgary o

      Date: 01/02/2024

      1 star
      I can actually copy and paste any of the below reviews and it will explain my grievance with Shooter Lube. Placed and order almost 2 weeks ago, they took my money immediately and have not fulfilled my order. I have called their contact # on their website multiple times to get a status and nobody answers. I have left messages and sent emails and they never reply. The status of my order shows as unfulfilled. A business should not charge you until the product ships. I had high hopes for this company only to get very disappointed. I should have checked this BBB site before ordering from Shooter Lube. Time to get Credit card company involved and submit a dispute.Zero Stars
    • Review fromJohnny W

      Date: 12/21/2023

      1 star
      Shooter Lube does not deserve a 1 star! Customer service, WHAT CUSTOMER SERVICE! They do not answer phone calls, you leave a message and NO return response. Left several emails, with NO RESPONSE! I placed an order over 3 weeks ago and I have nothing from them. No email with a tracking number, no response from any of my messages! ABSOLUTELY terrible! SAVE your money and go elsewhere for your weapon cleaning needs!! Not a happy customer!!
    • Review fromRalph R

      Date: 12/21/2023

      1 star
      I ordered several items for Christmas gifts. I was short 2 bottles of oil and 1 bottle of cleaner. I called the number on their web site several times, sent emails, and Shooter Lube has not contacted me back in over 9 days. Try calling the number on their site, It will have a short wait period and ask to leave a message with your number and they never call back!!
    • Review fromwilliam w

      Date: 11/26/2023

      1 star
      Placed order and after 3 1/2 weeks received no further communication. Tried to call several times with no answer, sent emails with no response, even sent FB message asking if they were still in business with no response. Filed dispute with PayPal, Shooter Lube didn't even respond to dispute resulting in immediate refund. FB Page Shooter Lube Is A Joke where there are numerous comaints.
    • Review fromCameron C

      Date: 11/23/2023

      1 star
      Ordered the 2 stage cleaning system on 10/31/23 and have not received my order and no response to my calls or emails. Avoid this company like the plague. Also isn't the point of the BBB to shut down shady businesses like this? They're taking hundreds of dollars from people with seemingly no repercussions. Atleast fine them until they're broke and can't even afford ads on *********
    • Review fromDaniel G

      Date: 11/17/2023

      1 star
      Reading all other complaints after receiving zero response to my order status queries to them, I strongly suspect that I'm simply just another fleeced good faith customer ????
    • Review fromJonathan V

      Date: 11/06/2023

      1 star
      Placed an order with this company. Received the items (bottles) empty due to top being broken. These items were packaged in a bag with no protection at all. Items were mishandled and due to that the bottles broke most likely from being tosed. Tried reaching out by phone 10 times, tried emailing them and no one has reached out. Extremely disappointed with this company. It was my first time dealing with them and never again.
    • Review fromRobert J

      Date: 10/29/2023

      1 star
      Placed an order with expedited shipping, didn't receive it expeditiously at all, no refund on that part. Sent emails and phone calls that I promise you no one ever replied even to this day. It's crazy I was kinda hype to test their product but not so much now. I'm only a consumer but I like to feel appreciated as a customer with at least a reply when I reach our about my product or why I did I pay for expedited shipping in the *** but got my product 25 days later and still can't get a response to my emails or calls. Maybe they need just one more person to handle business like that because of their horrible business practices they have forever lost one customer.

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