Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

MyAdvice has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • MyAdvice

      1850 W Ashton Blvd Ste 500 Lehi, UT 84043-6438

    • MyAdvice

      PO Box 982064 Park City, UT 84098-2064

    Business ProfileforMyAdvice

    Web Design
    Multi Location Business

    At-a-glance

    Customer Reviews

    3.52/5stars

    Average of 27 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    MyAdvice empowers business owners and professionals to increase their revenue by attracting and retaining more clients through digital marketing. The SaaS-based platform enables hands-on control and visibility into performance of online marketing activities, backed by 20+ years of best practices and expertise on how to maximize those efforts. MyAdvice’s six-stage Pyramid of SuccessTM provides a proven step-by-step plan for how and when to implement growth-oriented marketing tactics for greatest impact, including website design and maintenance, local directories, customer reviews, social media, search engine optimization (SEO) and paid advertising.

    Business Details

    This is a multi-location business.

    Find a Location

    MyAdvice has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • MyAdvice

        1850 W Ashton Blvd Ste 500 Lehi, UT 84043-6438

      • MyAdvice

        PO Box 982064 Park City, UT 84098-2064

      Location of This Business
      1850 W Ashton Blvd Ste 500, Lehi, UT 84043-6438
      BBB File Opened:
      1/23/2014
      Years in Business:
      12
      Business Started:
      2/15/2012
      Business Started Locally:
      10/15/2021
      Business Incorporated:
      10/15/2021
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Advice Media, LLC
      Business Management
      • Mr. Chad Erickson
      Contact Information

      Customer Contact

      • Mr. Chad Erickson
      Additional Contact Information

      Fax Numbers

      • (435) 575-7475
        Other Fax

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/22/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      MedNet Technologies was engaged in 2015 to design an orthodontic website. MedNet Technolgies was acquired by AdviceMedia at some point and inherited all the contracts from them. We were never happy with our services and engaged another provider to re-design our site in 2023. I contacted Advice Media to cancel our contract. We were informed that under our old MedNet contract we could cancel with 30 days. We filed the paperwork to cancel their services and transfer our domain name. Monthly fee was $198. Our credit card was charged $1853. Advice Media has not complied for the past 3 months with assisting with transferring our domain. They provide a transfer code to our new company, only to have the transfer canceled on their end before complete. I have repeatedly asked to speak to a supervisor only to be denied and only receive an email reply from the same employee who originally told us we could cancel our contract with 30 days notice, but now insists we must pay the full $1853.
      Read More

      Customer Reviews

      27 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Molly M

      1 star

      05/22/2024

      BUYER BEWARE! Advice Media (aka MyAdvice) makes a real profit off the Evergreen (AutoRenewal) Clause.If, after the cancellation deadline, you've concluded that you're not getting your money's worth, then TOO BAD because you are LOCKED IN for the next full year, legally.They've bet that you won't actually read the invoices (since most clients just pay them and move on) because that's where they stash their discreet notice of AutoRenewal, satisfying only the minimal legal requirement mandated by the State of Utah.They can't actually prove that their service is bringing you customers only that people are seeing your listing. Well, seeing doesn't equal buying. I tried to get out of contract after auto renewal which I was unaware of as I had never opened an invoice that had already been paid. I had 2 phone calls to try and resolve this, the last call going nowhere so I asked to end the call after 30 frustrating minutes. I was told I would hear a decision the following week. Well, it has been 3 weeks and no follow up calls, VM, SMS or email. I can only assume they have decided to hold me hostage for another year.

      MyAdvice Response

      05/25/2024

      *****, on May 3, 2024, you had an in-depth call with our team. Like other calls, we again reviewed your campaign's success over the past year for your *********** account, which is $159.20/mo. As was discussed when you signed up and noted on each invoice, your account auto-renews at the anniversary. More importantly, you've had full transparency in seeing your results within the *************** which updates daily. We've also reviewed with you the succes of the software. We also covered those on May 3rd. As a quick review, you're NAP score, which includes your ****** Business Profile were wildley inaccurate. Only 14% accuracy when we took over. We've averaged a 98% accuracy over the past year. Through our efforts, we've created ****** views for your business, generated over ***** phone calls for your practice, made ***** clicks to your business pages, and assisted 830 with navigation information to your business. Your ****** listings visibility has increased +304%, your ****** Search Impressions +*****%, your ****** Map Impressions by *****%, and your Bing Search Impressions by +*****%. This is the one part of your marketing that is actually working and in which we can show credible results.

      Local BBB

      BBB Mountain West

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.