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Business Profile

Electric Motor Parts

eReplacementparts.com, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Motor Parts.

Reviews

Customer Review Ratings

3.89

Average of 782 Customer Reviews

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Review Details

  • KATHY R

    Date: 01/11/2023

    I only gave it 1 start because there wasn't less. Just like everyone else. I ordered a part, it never came, and there is NONE WHATSOEVER means to contact anyone. There is a generic email response that "again" reaches no one. Luckily I'm only out $24.90. Hope I can save someone else $$$.

    eReplacementparts.com, LLC

    Date: 01/12/2023

    We do apologize for the difficulty in reaching us. Automatic generic response only occurs only when responding to a systematic generic email. We do have a direct link on our website to contact us via email or phone. These are responded to quickly and can be found here ************************************************* have located your order that was placed on 12/04. I am showing you ordered parts that were not stocked item Slow Cooker Lid *********. We do apologize for your wait on this backordered item however we have been advised this part is currently on a Factory Backorder with no lead time provided. Please know we are truly at the mercy of the manufacturers. We do contact the manufacturer monthly for any new information which we will keep you posted as this information is provided to us. You may feel free to cancel at anytime, but I can also keep the order open should you rather want to wait.Thank you for your patience with this matter and please know we do appreciate your business.If you have any questions or concerns, do not hesitate to write back or give us a call at the number below.Thank you,Dispute Specialist www.ereplacementparts.com ************** Daily 7am-12am EST

  • Tony T

    Date: 12/22/2022

    Website said the part was in stock..after a week I emailed to see why it hadnt shipped and was given the same response as alot of the complaints, that its on order from the manufacturer and claimed the site didnt say it was stock..they gave me the run around several days as i kept asking questions of when theyd receive if and when it would ship..i kept receiving automated emails for their self service center when i was trying to question customer service..do not order from this company, they arent honest and never updated their website apparently and dont care to help customers, they prefer you help yourself if you have questions or an issue not receiving your item you ordered...

    eReplacementparts.com, LLC

    Date: 12/23/2022

    Checking on your order ********, the statuses of your items are listed below.1 x *********** Makita Air Duct - Factory Backorder We do apologize for your wait on this backordered item however we have been advised this part is currently on a Factory Backorder with no lead time provided. Please know we are truly at the mercy of the manufacturers. We do contact the manufacturer monthly for any new information which we will keep you posted as this information is provided to us. This information is also available on our website. We are showing your order has been cancelled and a full refund has been issued. I do sincerely apologize for the inconvenience and appreciate your business. If you have any questions or concerns, do not hesitate to write back or give us a call at the number below.Thank you,Dispute Specialist www.ereplacementparts.com ************** Daily 7am-12am EST

eReplacementparts.com, LLC is NOT a BBB Accredited Business.

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