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Business Profile

Electric Motor Parts

eReplacementparts.com, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Motor Parts.

Reviews

Customer Review Ratings

3.89/5 stars

Average of 792 Customer Reviews

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Review Details

  • Review fromDavid W

    Date: 06/14/2025

    5 stars
    I ordered a new switch and was able to talk to a person, the switch arrived in a reasonable time.

    eReplacementparts.com, LLC

    Date: 06/16/2025

    Thank you, *****, for your feedback! We're glad to hear you were able to speak with someone directly and that your switch arrived in a timely manner. If you have any further questions or need support, feel free to reach outwere always happy to help!Thank you,Dispute Specialist www.ereplacementparts.com **************
  • Review fromJerald L

    Date: 06/13/2025

    5 stars
    Order arrived on time and it was the right part thanks for great service.

    eReplacementparts.com, LLC

    Date: 06/16/2025

    Thank you, ******, for your kind words! We're glad to hear your order arrived on time and was exactly what you needed. Providing accurate and timely service is very important to us, and its great to know we met your expectations. If you ever need anything else, dont hesitate to reach out!Thank you,Dispute Specialist www.ereplacementparts.com **************
  • Review fromDon C

    Date: 06/13/2025

    5 stars
    Always a given I will receive great service and communication with eReplacment parts and I will always order from here, that to is a given.

    eReplacementparts.com, LLC

    Date: 06/16/2025

    Thank you, **** for your continued trust and loyalty! We're thrilled to hear that our service and communication consistently meet your expectations. Your kind words and ongoing support mean a lot to our team. We look forward to serving you again soon!Thank you,Dispute Specialist www.ereplacementparts.com **************
  • Review fromdavid m

    Date: 06/13/2025

    1 star
    Just received parts for a DeWalt drill. The contacts were worn on the old one so I ordered new ones, The ones that came were rebuilt old ones with a new contact soldered in. The problem is the plastic base material that holds the contact is cracked. I called the ***** number a few times only to get a recording to go online and return the parts. I do not trust the place now and would rather have a refund. I paid the bulk of the price for shipping which I am sure they will not refund. I would not recommend this place to anyone.

    eReplacementparts.com, LLC

    Date: 06/16/2025

    Dear *****,Thank you for sharing your feedback. We're very sorry to hear that the parts you received did not meet your expectations and that you encountered difficulties with our customer ********************** process.Please know that we take issues like cracked components and misleading product conditions seriously. Rebuilt parts should be fully functional and structurally sound, and we regret that this was not your experience. We also understand how frustrating it is to feel that your concerns aren't being addressed promptly, especially when trying to resolve a return or refund.Someone from our customer ********************** team will directly contact so we can look into your order details, assist with the return, and review the shipping cost refund on a case-by-case basis.Your trust is important to us, and we appreciate you bringing this to our attention so we can improve our service.Thank you,Dispute Specialist www.ereplacementparts.com **************
  • Review fromcharles m

    Date: 06/13/2025

    5 stars
    thank you, exactly as described, very fast shipping, great price

    eReplacementparts.com, LLC

    Date: 06/16/2025

    Thank you, *******, for your kind feedback! We're thrilled to hear that your order arrived quickly and met your expectations. We appreciate your support and look forward to serving you again soon!Thank you,Dispute Specialist www.ereplacementparts.com **************
  • Review fromDiane K

    Date: 06/13/2025

    5 stars
    I have an older gas grill and you had the parts I needed. Very easy to order online and and shipping was fast. Will order from them again.

    eReplacementparts.com, LLC

    Date: 06/16/2025

    Thank you, *****, for your kind review! We're glad we had the parts you needed for your gas grill and that your ordering and shipping experience was smooth. We appreciate your trust and look forward to serving you again in the future!Thank you,Dispute Specialist www.ereplacementparts.com **************
  • Review fromJoe S

    Date: 06/12/2025

    5 stars
    I've ordered many replacement parts from ereplacementparts, over the years and have always had great service. Parts are delivered and are exactly what I needed. Thanks for the great service.

    eReplacementparts.com, LLC

    Date: 06/16/2025

    Hi ***,Thank you so much for your continued trust and loyalty over the years! Were thrilled to hear that you consistently receive the right parts and great service. Your kind words mean a lot to our team, and we look forward to helping you with any future needs.Thank you,Dispute Specialist www.ereplacementparts.com **************
  • Review fromMike B

    Date: 06/12/2025

    1 star
    One part was discontinued but they sent the other part which is not not needed because both parts were needed. We cancelled the other part before it was sent, but they sent it anyway and now we are having difficulity getting reminbursed for this part.

    eReplacementparts.com, LLC

    Date: 06/18/2025

    Dear ****,Thank you for your feedback. We sincerely apologize for the inconvenience youve experienced with your order. We understand how frustrating it can be to receive an unneeded itemespecially when it was supposed to be part of a set.Its clear there was a miscommunication regarding the cancellation and shipment of the second part, and we're sorry this resulted in a delay in your reimbursement. Please know that we take this matter seriously and would like to make it right.We have issued the refund for the remaining balance of this order. We appreciate your patience and the opportunity to address this.Thank you,Dispute Specialist www.ereplacementparts.com **************
  • Review fromStephen B

    Date: 06/12/2025

    5 stars
    Got the part I needed for my mower and it was easy to replace it. Thank you!

    eReplacementparts.com, LLC

    Date: 06/18/2025

    Hi *******,Thank you for your feedback! We're glad to hear you found the part you needed and that the replacement process was easy. If you ever need anything else for your mower or have any questions, feel free to reach out. We appreciate your business!Thank you,Dispute Specialist www.ereplacementparts.com **************
  • Review fromTim C

    Date: 06/11/2025

    5 stars
    It was easy to find the exact part I needed and it was delivered in a timely manner. I would order from this site again when needed.

    eReplacementparts.com, LLC

    Date: 06/12/2025

    Thank you, ***, for your positive feedback! We're glad to hear that you found the part you needed easily and that it arrived on time. We appreciate your trust and look forward to serving you again in the future.Thank you,Dispute Specialist www.ereplacementparts.com **************

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