Business ProfileforFox Pest Control

Terrible company. Charged me hundreds to lock me in on a contract to get rid of a mouse problem. The guy showed up and sprayed bug spray all over my sons toys and stated he doesnt have anything on hand for mice because they dont specialize in mice and that they can treat for mice but they arent very good at it. So he said he would be back in a week to set poison boxes. 2 weeks go by and no one showed so i called and they apologized and said someone would be there on Saturday. Saturday comes and no one showed. I called the following monday and **** said we had a route change, can we come next week i said no i just want my money back its been weeks now the so called manager responds with your locked in on your contract, we cant give you your money back i said you voided that contract when you never showed up and she said its obvious this conversation is going no where so im going to hang up now and i never heard from them again. I is***d a complain with master card, master card refunded my money, then *** appealed it and said i still owed the money. Mastercard gave them the money and closed the case. Needless to say, 3 months later I received no mouse treatment and they stole hundreds of dollars from me. These guys have no clue what they are doing and are clearly out to steal. The company i own would never treat customers this way, they are fraudulent and incompetent and their management system is a joke. Do yourselves a favor and steer far away, i would *** if it was worth my time. They are clowns that dont know how to treat customers or pest control. Thank God i found a much better company that not only showed up, but got rid of the mouse problem and made everything work for me. This place should be examined and closed.

Hi ****, we are sorry for your negative experience. It's clear we made multiple missteps with you, including **************'s comment that we do not specialize in mice, which was not true. Then follow this up with a no-show appointment, and it's evident your frustration was justified. I see notes in your account that our office offered to arrange a follow up service to address these issues, but you declined. This is understandable, and in the hope of setting things right with you, we refunded your October payment and waived your early termination fee. Your account is closed and no further treatments or billing will occur. If we can provide any other assistance, please reach out to us.Best Regards,********************Customer Relations Team