Reviews

Review Details

• Review fromLEAH K

  Date: 08/28/2025

  1 star
  This company is FRAUD! **** take your money and will not cancel your membership on the phone. **** say they have to put in a ticket to cancel your membership and they will respond within ***** hrs. Three days went by and they issued another ticket for it to be cancelled! **** do not have names of the ***resentative you talk to so make sure you write down the name of the ***. **** "record calls", but when asked to listen to the recorded call the *** hung up on me. Also, the supervisor is no help either, I asked for a cancelled verification email and I received another Ticket....

• Review fromStephan H

  Date: 08/08/2025

  1 star
  This company advertised a one-time fee of $147 for a 3-month supply of ***********. They were 1 month late in shipping the supplies and I have been on them for 3 weeks now. My card was just charged 247 dollars and they said that the fees were included in the sales contract, which they were not. I was misled with their shady sales practices and do not believe that I should have been charged another installment considering that "all in" constitutes a one time payment. I have contacted the company and was told that they have escalated my complaint the the leadership team.

  Direct Meds, LLC

  Date: 09/23/2025

  I have reviewed your account and the associated notes, and I sincerely apologize for any delay or confusion you experienced. We strive to be as proactive and transparent as possible to avoid situations like this.For clarification, the price of our medication includes all fees associated with the prescription. The $247 charge reflects the retail price for one month of ***********, which is normally $297, minus a $50 lifetime discount applied to your account.I understand how the initial promotional offer may have caused some confusion, and I appreciate you bringing this to our attention. As a member of the leadership team, I want to personally invite you to contact me directly should you ever consider rejoining Direct Meds in the future. We value your feedback and are committed to continuous improvement.Sincerely,********* *.

• Review fromJunga K

  Date: 07/20/2025

  1 star
  Do not go through DirectMD or Direct Meds LLC, both are the same company. They advertise that they will give you a refund if you dont lose any weight. They send you 3 months supply of the medication. Their weight loss medication does not work. I emailed them asking for a refund for the two months of medication that I have not used and would like to send it back to them. They said once they ship the medication out then they cannot accept it back. Ive email their Helpdesk and they said you have to email them. Then after I emailed them then they wanted to talk to me over the phone. I emailed them again to cancel all my future medications and they have not replied back. Overall their customer service is terrible and their weight loss medication which they said is from an accredited and *** approved lab does not work. Save yourself the time, energy and your money. Do not order from them.

  Direct Meds, LLC

  Date: 08/11/2025

  Ms. *** is misinformed or confused about the process of losing weight with ***********. ChatGPT reports the following about *********** typical weight loss:How long does it typically take to see results when starting *********** for the first time?ChatGPT said:For most people starting *********** (whether as *******, Wegovy, or a compounded version), noticeable resultsespecially in terms of appetite reductionoften happen within the first few days to weeks.Heres the typical timeline:Week 12: Many notice decreased hunger, smaller portion sizes, or feeling full sooner. Some also feel mild side effects like nausea, which can indirectly reduce food intake.Month 1: Initial weight loss may start to show, often 25 pounds, mostly from reduced calorie intake and water weight.Month 23: More steady weight loss begins, often 12 pounds per week for those who follow diet and activity recommendations.Month 36: The results compoundthis is where many see 510% of starting body weight lost.6 months and beyond: Weight loss tends to slow, but continues if lifestyle changes are maintained.Its important to note:The dose mattersthe starting dose is intentionally low (usually 0.25 mg weekly) to minimize side effects, and is increased gradually over weeks. This means the strongest effects may not appear until youre at a therapeutic dose.Individual results vary depending on baseline weight, metabolism, diet, exercise, and whether the medication is taken consistently.Full effect is usually assessed at 36 months.If youd like, I can also give you a week-by-week breakdown of what changes to expect and why during your first 12 weeks on ***********. That would make it easier to track progress.Additionally, Ms. *** received three month's treatment (as she stated), and only ever paid for one. Filing a negative review before completing the treatment for which she subscribed is unprofessional and misleading.

  Direct Meds, LLC

  Date: 08/11/2025

  Ms. *** is misinformed or confused about the process of losing weight with ***********. ChatGPT reports the following about *********** typical weight loss:How long does it typically take to see results when starting *********** for the first time?ChatGPT said:For most people starting *********** (whether as *******, Wegovy, or a compounded version), noticeable resultsespecially in terms of appetite reductionoften happen within the first few days to weeks.Heres the typical timeline:Week 12: Many notice decreased hunger, smaller portion sizes, or feeling full sooner. Some also feel mild side effects like nausea, which can indirectly reduce food intake.Month 1: Initial weight loss may start to show, often 25 pounds, mostly from reduced calorie intake and water weight.Month 23: More steady weight loss begins, often 12 pounds per week for those who follow diet and activity recommendations.Month 36: The results compoundthis is where many see 510% of starting body weight lost.6 months and beyond: Weight loss tends to slow, but continues if lifestyle changes are maintained.Its important to note:The dose mattersthe starting dose is intentionally low (usually 0.25 mg weekly) to minimize side effects, and is increased gradually over weeks. This means the strongest effects may not appear until youre at a therapeutic dose.Individual results vary depending on baseline weight, metabolism, diet, exercise, and whether the medication is taken consistently.Full effect is usually assessed at 36 months.If youd like, I can also give you a week-by-week breakdown of what changes to expect and why during your first 12 weeks on ***********. That would make it easier to track progress.Additionally, Ms. *** received three month's treatment (as she stated), and only ever paid for one. Filing a negative review before completing the treatment for which she subscribed is unprofessional and misleading.

• Review fromSusan N

  Date: 06/30/2025

  1 star
  I signed up for the 3 month subscription of the sublingual compound tirzepatide. It does not work. I have been on Tirzepatide before and this is not it. I have requested a refund for the remaining unshipped month and to cancel my subscription. For 5 weeks now it's been under review with no additional communication from them.

• Review fromTeresa S

  Date: 06/24/2025

  1 star
  Very misleading advertising. My credit card was charged immediately on contacting this company. There were several "delays". My id had to be submitted three times in picture form. A full size picture of myself had to be submitted three times. Copies of my previous health facility records were requested. One delay after another. Finally after MD approval (2 weeks), I was notified of a delay in shipping of the medication. Now I cannot reach anyone at Direct Meds!! I have sent several e mail messages and tried calling customer service. No response. When I call the phone number provided my call us disconnected every time. I have made several attempts. I think this is not a good way to do business. I have requested that they either send my order that I have already for it refund my payment. Absolutely no response. I would appreciate any assistance you may offer. Thank you.

  Direct Meds, LLC

  Date: 08/11/2025

  ****** received her medication and expressed gratitude for our efforts in overcoming a shortage from the pharmacy. Additionally, we have given her a goodwill refund of $100 from her most recent transaction and put her on a lifetime discount of $98 per month in perpetuity.

  Direct Meds, LLC

  Date: 08/11/2025

  ****** received her medication and expressed gratitude for our efforts in overcoming a shortage from the pharmacy. Additionally, we have given her a goodwill refund of $100 from her most recent transaction and put her on a lifetime discount of $98 per month in perpetuity.