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Find a Location

Marcus by Goldman Sachs has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMarcus by Goldman Sachs

    Loans
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    Marcus: By Goldman Sachs is a wholly owned subsidiary of The Goldman Sachs Group Inc. 
    See all additional business information

    At-a-glance

    Customer Reviews

    1.1/5stars

    Average of 343 Customer Reviews

    Customer Complaints

    1,198 complaints closed in last 3 years

    514 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/28/2018

    Years in Business: 155

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Marcus by Goldman Sachs has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      11850 S Election Rd, Draper, UT 84020-6887
      BBB File Opened:
      12/12/2016
      Years in Business:
      155
      Business Started:
      1/1/1869
      Business Started Locally:
      12/11/2008
      Business Incorporated:
      12/11/2008
      Accredited Since:
      11/28/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Goldman Sachs Bank, USA
      Business Management
      • Mr. Harit Talwar, CEO
      • Mr. Omer Ismail, COO
      • Ms. Anu Bhavnani, Managing Director
      • Mr. Jean Beaulieu, Vice President
      • Ms. Autumn Langford, Vice President
      • Mr. Doug Villone, Managing Director
      Contact Information

      Principal

      • Mr. Harit Talwar, CEO
      • Mr. Omer Ismail, COO
      • Ms. Autumn Langford, Vice President

      Customer Contact

      • Mr. Chris Villanueva, Vice President
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: What to consider when researching personal loans

      Customer Complaints

      1,198 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/08/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I am not able to transfer money out from Marcus account. Started one month ago, I called customer support call and I was told they were not able to verify my phone number or ********** drivers license so they will send an affidavit of identity. I have the letter filled and notarized and sent to ******, **, the address that was provided on the letter. When **** attempted to delivery, the recipient refused to accept but wanted **** to hold until they pick up.(**** status: Held at PostOffice at customer request. No one knows why they dont take the mail at the time of delivery) So the way of affidavit identify doesnt work for me. I called to Marcus later, but no further solution. My desired solution: I want to transfer out all my money from Marcus account and close it.
      Read More

      Customer Reviews

      343 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Scott T

      1 star

      04/18/2024

      SCAM!! FRAUD! THIS COMPANY IS OUT OF MONEY!! THEY WILL BE IN BANKRUPTCY SOON!! I have called over and over and told that they will transfer my money out in "3 business days." This is my 10th call in 2 weeks. There is always a new excuse. Calls are regularly dropped on their end. They clearly don't have the money and get dinged if they let a customer withdraw money. PONZI SCHEME!! STAY AWAY!!!

      Local BBB

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