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Find a Location

AAA Guardian Foundation Repair, LLC has 1 locations, listed below.

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    Business ProfileforAAA Guardian Foundation Repair, LLC

    Foundation Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Products & Services

    This company offers We offer foundation repair and drainage solutions.

    Business Details

    Location of This Business
    5005 Old Jacksboro Hwy, Wichita Falls, TX 76302-3519
    BBB File Opened:
    2/22/2010
    Years in Business:
    20
    Business Started:
    9/6/2003
    Business Started Locally:
    11/10/2009
    Business Incorporated:
    11/10/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Mr. Jared Golden, Manager
    Contact Information

    Principal

    • Mr. Jared Golden, Manager

    Customer Contact

    • Mr. Charles Parks, President/CEO
    • Mr. Jared Golden, Manager
    • Ms. Minnie Golden, Office Manager
    • Mr. Jeremy Cloud, Vice President
    • Mr. Brent Parks, Treasurer
    Additional Contact Information

    Fax Numbers

    • (940) 766-6768
      Primary Fax

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/22/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    When I bought my home about 4 years ago AAA Guardian Foundation repair came and repaired my foundation. After they left doing a very questionable job, i contacted the owners and discussed the issue with them, which was that they left my 2 story house unlevel by almost 3 inches. Which is ALOT on a house. The contact with them was ongoing for months, now they have blocked me from even their social media for sharing pictures of what they did to my home. My windows have over a 1 inch gap on one side and no gap on the otherside. My entire window frames are slanted instead of rectangular. My floor is extremely sloped. My roof began to leak where its coming apart from the stress for the house pulling away from its self. I called repeatedly to get it corrected. I was talked to very badly by both owners and lied to. I have recordings of how they spoke to me on more than one occasion when i was requesting them to come see the condition their crew left my home in, and pictures of the damages to my home due to their negligence. I cannot not use my den at all due to this issue. I have 2 quotes from other foundation companies to repair the damages they have caused which will cost me many thousands more. They have already communicated to me that they will not honor their warranty and repair the wrongly executed procedures on my foundation. So i would like my money returned so i can pay a more reputable company to fix my home. This damage has cause my electric bill to sky rocket anywhere from ***** to ***** dollars a month due to cold air pouring in all winter and the same for summer. I have those bills as proof as well. I am not the only one they have done this way. Please if you can help me resolve this i would be extremely greatful. I never want them to touch my house again. They sent out a crew that I could not communicate with because i speak only english and their crew spoke only spanish. I am Hispanic, but do not know spanish at all.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB serving North Central Texas

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