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Find a Location

AAMCO Total Car Care has 1 locations, listed below.

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    Business ProfileforAAMCO Total Car Care

    Transmission

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company provides auto transmission repair services.

    Business Details

    Location of This Business
    18420 Hwy 3 South, Webster, TX 77598
    BBB File Opened:
    1/1/1992
    Years in Business:
    34
    Business Started:
    1/1/1990
    Alternate Business Name
    • Aamco Transmissions - Franchise
    Business Management
    • Mr. Michael Reed, Owner
    Contact Information

    Principal

    • Mr. Michael Reed, Owner

    Customer Contact

    • Mr. Michael Reed, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    There is an “AAMCO Transmission and Total car care” located at 18420 State Hwy 3, Webster, TX 77598, (281) 338-1886. I had them work on my 2015 Nissan Altima transmission on Monday, April 10, 2023, and they (Gary) promised to get the work completed by that Friday of the same week. A whole month has passed, with the same excuses about when the car will get done, "We will find out more this afternoon", or "It will get done by Friday this week". I called on Monday morning May 8, 2013, and Gary says the vehicle needs two final test drives and will be ready to go in a couple of hours. I waited till 1:00 PM and made my way to get the car. When I got there, he gave me the same excuse, that it was not ready. So, I went back outside and looked for a mechanic and asked them what was going on with the car, because for some reason Gary refuses to give any details of the service. And so, the mechanic says that the transmission is not even in the car. Then the mechanic goes into the office and has some words with Gary. My ex-wife erupts when I tell her what the mechanic had said and goes into the office where Gary is and asks what was going on. Gary told her that they had to drop the transmission again because something was wrong and told her it would be done by the end of the week on Friday. At this point in time, I am really frustrated because I need my car to make money and pay bills. It has been a whole month since I have any sort of income coming in. I have no food money and bills are amassing out of control. I was wondering if someone could help me find a solution or if I could simply call a wrecker to pick up my car and send it to another Transmission shop? Any active solution's help is needed, please and thank you.

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Debora K

    1 star

    12/06/2023

    I took my truck to Amoco transmission a couple of days ago price for a thermostat possibly check the noise in my brakes it just started less than 3 weeks ago, they I drove my truck back to my house in friendswood and then they took my truck back to their shop I requested from management some pictures of the work they were saying I need a whole new brake system and he was going to provide me with the pictures and then the next thing he knew also had an appointment at 4:00 for work I had to return back to work I never received the pictures later on that afternoon he told me he could get the work done and I went ahead and allowed him to do the work even without the pictures cuz I trusted him, cuz they worked on my son's car a few years ago and he was he was okay with the work next thing I know I've returned to their shop they I went ahead and paid them and I said you did put the parts in the back of the truck and they did I went to another automotive shop cuz I looked at the parts and realized the parts the rotors did not need to be changed out the front brake shoes did not need to be changed out I have photos I still have the parts to prove that

    Local BBB

    BBB of Greater Houston and South Texas

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