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          Beyond Grooming LLC has 1 locations, listed below.

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            Business ProfileBeyond Grooming LLC

            Pet Grooming

            Contact Information

            1200 Old Martindale Rd

            San Marcos, TX 78666-9368

            Visit Website
            (512) 938-1113

            Customer Reviews

            2/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            1200 Old Martindale Rd, San Marcos, TX 78666-9368
            BBB File Opened:
            8/2/2021
            Years in Business:
            8
            Business Started:
            4/28/2016
            Business Incorporated:
            4/28/2016
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Ms. Michelle McWatters, Manager
            Contact Information

            Customer Contact

            • Ms. Michelle McWatters, Manager
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/03/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On July 09, 2021 we took our toy poodle ***** for grooming at Beyond Grooming. My daughter ******** receives a call from the groomer stating they had cut her tail and she was bleeding, ******** told the groomer to stop grooming her and she went to pick up *****. I then called *********************************** (the owner) and she told me in quote " I got her real good" meaning she cut her tail with the scissors. ******** told me not to worry and that she would treat the wound and make it better. I insisted in taking ***** to the Vet. I followed all instructions the Vet game me and after 2 weeks the tail did not seem to be getting better. I then took ***** to a Vet here in *******, ** and they had to amputate her tail. All of this was because of the negligence and carelessness of the groomer ***********************************. The vet **** is approx ****** dollars. I did contact ******** however, she blames ***** having to have her tail amputated all on us and that is not the case.
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Scarlett R

            12/22/2022

            Only giving 2 stars because the rest of her haircut is cute. Is this how yall treat animals when they are in your care? I cannot believe this is what they did to my girl. ******** is the one that cut her hair. I thought everything went really well, and then I discover this on her belly. I will not be coming back, this is horrible.I did contact the owner, ********, who asked how we can rectify the situation. After further research of responses she has given to past customers on reviews I decided it was not worth my time to go *************** with her and to instead file a complaint, so that everyone else knows how animals are treated under her and her employees care. This has happened numerous times to other customers and something needs to be done for those who were put into worse situations.

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            BBB serving the Heart of Texas

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