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            Business ProfileAncira Kia

            Used Car Dealers

            Contact Information

            6139 Bandera Road

            San Antonio, TX 78238

            Visit Website

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            6139 Bandera Road, San Antonio, TX 78238
            BBB File Opened:
            2/17/2011
            Years in Business:
            13
            Business Started:
            2/17/2011
            Business Management
            • Mr. Brain Rodiguez, Manager
            Contact Information

            Customer Contact

            • Mr. Brain Rodiguez, Manager
            Additional Contact Information

            Phone Numbers

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            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/27/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            Bought a car in 2022 that Ive had nothing but issues with since I bought its been one thing or another and Ive gone numerous times to the dealership and its still hasnt been fixed. They sold me a vehicle that clearly wasnt throughly inspected before selling it to me. Not only are the sales team shady at what they sell but the service doesnt know how to do accurate work. Ive been lied to numerous times about my MPI everytime I got my oil change. The *** Inspection they performed is wrong as well. When I mentioned these issues to the ** they decided to inspect the vehicle front to back and tightened some bolts and reset a code and said it was fine. I got my car back as soon as I started it and drove off I immediately heard the issues again. I dont trust this dealership at all their service techs half a** their work and no one is held accountable. And because of their negligence more problems can accrue for me in the future and that isnt fair at all. Its been 4 weeks since I brought up these issues and nothing has been done besides an inspection and trying to get me into a different vehicle that has a recall on it. Im making this complaint so other people know how they do business.
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            Read 10 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Christina C

            07/06/2023

            My daughter took my car in for a state inspection. They said the turn signal failed and wanted to replace the headlight for $195. I asked them to check the wiring as it was a new headlight. They came back and said they needed to replace the headlight housing and wanted to charge $659 for just the part only. Labor would be separate. I said to put it back together. They still charged $159 for labor only. Come to find out they broke the socket (they admitted it and said they replaced it). They did not. The socket in there is broken. They also busted the housing where the socket screws into. Yes, I took my car to a different mechanic who verified what I posted. He looked it over and said they jammed it in and broke the housing where the socket goes in. He's not charging me their ridiculous fees, though. SO, now I have to replace the headlight again. They aren't touching my car ever again.
            Read 4 More Customer Reviews

            Local BBB

            BBB serving the Heart of Texas

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            BBB Reports On

            BBB reports on known marketplace practices.

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