Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Nogalitos Gear Transmission Co. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNogalitos Gear Transmission Co.

    Transmission

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2910 S Zarzamora St, San Antonio, TX 78225-1345
    BBB File Opened:
    6/1/1988
    Years in Business:
    35
    Business Started:
    6/1/1988
    Business Started Locally:
    6/1/1988
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Nogalitos Gear Transmission Service
    Business Management
    • Mr. Roy Salinas, Owner
    Contact Information

    Principal

    • Mr. Roy Salinas, Owner

    Customer Contact

    • Mr. Roy Salinas, Owner
    Additional Contact Information

    Fax Numbers

    • (210) 923-4771
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    To whom it may concern;I took my truck into Nogalitos Gear Transmission Shop on August 15, 2022 to get fix and till this day I dont know what exactly happened to my truck and what parts were needed to get replaced and why. ************************* would not have the Courtesy to call me and give me a update on my truck. With this being said. I would call him and I would have to leave voice messages to call me back and nothing. I would go to the Shop and that ********** left early. ********** wont provide specific information as to what the situation is with ************ husband and I and our friend went by and asked him directly if he can provide us with a update and just said he order some parts and is waiting on the parts to come in. ********* has been telling me this from the beginning till this day. My second to the last conversation with ************ asked ********** can you please tell me what specific parts have came in and what specific parts are we still pending and he replied parts ****** it doesnt make any difference . I responded yes, because its my truck and it has been in the shop since August and I still dont have my Truck and I rely on my truck for transportation its a need for my family and I to get to and from in and that I was going thru a lot of transportation difficulties and he responded that is the same S*** everyone tells him. This is what ********** has been telling me the times I have been able to talk to him. I asked ********** to provide me with an itemized receipt of what parts I was getting charged for and to know what parts got replaced the day when I paid ********** in Full and he didnt provide me with one. He prolonged it and prolonged it till Friday November 04, 2022 at 10:00 am I went to his Shop and He provided me with a paper that just has a list of parts for a ****** Vitara Transmission and not the itemized receipt . I feel that ********** is not honoring my warranty on my truck and I still dont have my truck.Please help my family and I .
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Katie B.

    1 star

    04/29/2022

    I highly do not recommend. They over charge & did a poor job. Transmission was supposed to be rebuilt costed me 2400$ and it didn't last 10 months took it back still under warranty. 2 mths later my truck was done but they wanted to charge me 450. I didn't think I should be charged anything since it was under warranty when I brought *********** that they said it wasn't done needed a sensor. That was on back order went to pick it up anyway they had it tore apart once again. Finally when I Said I want my truck it was barely running had to jump it 5 x to get home and trans seems to want to fall out. And they also took off the catalytic converter. They are real shady don't trust them with ur vehicle.

    Local BBB

    BBB serving the Heart of Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.