Business ProfileforMCM Texas Homes,LLC. dba Texas Homes

This company is a vendor of Texas Homes, a *********** home builder, and was hired to install the tile (grout included) throughout my home. Upon moving in, we discovered there was so much that wasnt done properly. We have mud set showers in our dogroom, master bathroom, and 2d bedroom; every single room had grout discoloration. I mean, the grout is 3 different colors. When the inspector came, he tried to say it was discolored because someone mustve ripped out there work and tried to fix it. None of that made sense, but I wasnt there for the blame game. He said all the bathrooms needed acid wash and he would have the equipment ordered for repair. We were placed on schedule for today, 13 October. When the man showed up, he said he wasnt told there was grout discoloration and he could only fix the chipped tiles and grout holes. Well he showed up after the allotted time and per the attached pictures he did not repair all of it. The owner said she told my husband what they were going to do today, I called my husband on 3-way and he told her (the owner, ***** or *****) they only spoke about our LVP since his wife (me) was handling the tile. She then tried to retract her statement but was already caught in the lie. These companies say anything to not take responsibility or make repairs, they expect the consumer to bend to their will however we are hardworking Veterans that are now Civil servants and cannot be expected to ask you how high when you tell us to jump. The State and ****************** needs to step in and eradicate businesses such as this that think they are above reproach. The owner is extremely unprofessional and does not think she should inform a homeowner what will be completed and when.The man who was here repairing, left without a word with my front door unlocked, I was unaware he completed the job until I looked outside and saw no vehicles. So professional (sarcasm).Do not trust nor use this company. Beware.