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Find a Location

Nature Sweet Tomatoes has 1 locations, listed below.

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    Business ProfileforNature Sweet Tomatoes

    Fruit Shippers
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/14/2013

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2338 N Loop 1604 W Ste 200, San Antonio, TX 78248-4523
    BBB File Opened:
    3/4/2011
    Years in Business:
    28
    Business Started:
    1/31/1996
    Business Started Locally:
    1/31/1996
    Accredited Since:
    5/14/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • NatureSweet Ltd
    • Diversified Produce
    Business Management
    • Mr. Bryant Ambelang, CEO/President
    • Ms. Kimberly Cain, Accounts Payable Staff
    Contact Information

    Principal

    • Mr. Bryant Ambelang, CEO/President
    • Ms. Kimberly Cain, Accounts Payable Staff

    Customer Contact

    • Ms. Kimberly Cain, Accounts Payable Staff

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/18/2023

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I already submitted a scam report, so I'm not sure if you can just access that? I got an email saying to submit it here instead, but it didn't include a copy of my in-depth report, so I guess I just try to recreate it.Nature Sweet offered a generous full rebate last fall, which I submitted for early in the rebate period. When I didn't hear anything back, I reached out after about 6 months of waiting and they asked me for the receipts again but wouldn't say whether they'd received my submission, whether they were honoring the rebate, or to give any acknowledgement that the rebate existed. They sent me a coupon and when I followed up asking why I got a coupon instead of a response about the rebate, they stopped responding to me altogether. It's only $20 of missing rebate, but this kind of behavior makes me feel like the rebate offer was a scam to get more people to buy the products and then just ignore questions about when/how we would get our rebates. I've done a lot of mail-in rebates but never had this kind of strange evasive response to following up.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Leslie C

    5 stars

    08/06/2022

    I love the fresh delicious tomatoes. I bought them at Aldi's. I noticed when I opened them, that the label on top had a picture on the back. I thought the young man in the picture looked so kind, and then it said he was the packer! so of course I had to get my phone camera out and "open" it up and I loved meeting *****! I Didn't request to speak with anyone by filling out the rest of it because I wanted to check on BBB site to see if it was legitimate. this is going to make our salads much more special. I will always look for this brand. I hope everyone one working hard there knows we love your product.

    Local BBB

    BBB serving the Heart of Texas

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