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Find a Location

Maverick Creek Villas has 1 locations, listed below.

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    Business ProfileforMaverick Creek Villas

    Apartments

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    15651 Chase Hill Blvd Ofc, San Antonio, TX 78256
    BBB File Opened:
    10/7/2003
    Business Management
    • Christina Manager
    Contact Information

    Principal

    • Christina Manager

    Customer Contact

    • Christina Manager
    Additional Contact Information

    Fax Numbers

    • (210) 558-0400
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/24/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    We moved my daughter in for college on 8/17/22 to maverick creek villas in *********** *****. Over the summer we found out she was housed with a 41 yo adult and reached out and they would not help. So we went with it and moved her in hoping for the best. Well the 41yo was a smoker,drinker and drug user and put my daughter through lots of traumatizing events just the 1st night! So I drove back and found out the complex had plenty of open apartments and were not being helpful. Finally after many hours of begging and pleading, they finally said if we paid them $300 they would move her. Im a single mother and $300 is a lot of money for me but I paid It because my daughter was not safe living with an adult. Shes 20 what if that adult gave her alcohol or cigarettes? The apartments proceed to laugh at my daughter for crying because she spent the night in her car and stayed there until I drove 5 hours to get back to her due to being too scared of her roommates behavior. The complex is giving false advertisement saying they allow no smoking and only students are allowed to live there. The 41 year old woman is not enrolled in school and was paired up with my 20 year old daughter! As we were in the office a group of young men were in there with the same issue and the managers laughed and did not help. They chose to break their lease but I can Not afford that option and this complex should not be allowed to do these things to these students! My daughter is traumatized and is seeking therapy for the events that occurred IN THAT ONE NIGHT and the apartments laughed and took more money as a inconvenience fee this can not be legal! Thank you
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    Customer Reviews

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